Member Business Loan Portfolio Manager

Visions Federal Credit Union • Village of Endicott, NY

5h • $65,000 - $90,000 • Onsite

About The Position

As an MBL Portfolio Manager, you will support the ongoing administration and performance of our commercial loan and deposit portfolios. You will organize and monitor borrower financial information, annual reviews, loan documentation, insurance, and other covenant requirements; maintain accurate portfolio records; and serve as a key liaison among business members, MBL Loan Officers, and internal partners. This role is well suited for a detail-oriented communicator who takes ownership, works independently, and contributes to a collaborative, team-driven environment.

Requirements

• Bachelor’s degree in business, finance, accounting, or a related field with 1–3 years of relevant experience; 4–6 years of related experience may be considered in lieu of a degree.
• Knowledge of commercial lending, commercial underwriting, business services, or related loan portfolio operations.
• Ability to review and interpret personal and business financial documents and maintain accurate, well-organized records.
• Proficiency with Microsoft Office, especially Excel, including the ability to maintain trackers, organize data, and prepare recurring reports.
• Strong written and verbal communication skills, with the ability to work effectively with business members, Loan Officers, leaders, and internal partners.
• Demonstrated attention to detail, organization, time management, confidentiality, and follow-through while managing multiple priorities.
• Ability to work collaboratively as part of a team while independently taking ownership, showing initiative, and moving work forward.
• Visions remains committed to diversity and inclusion and will consider alternative combinations of education and experience.

Nice To Haves

• Experience managing or supporting a commercial loan portfolio, including annual reviews, covenant tracking, renewals, or document collection.
• Experience with commercial loan documentation, servicing, deposits, or business services.
• Advanced Excel skills, including experience creating or maintaining detailed trackers and reports.
• Experience with document-management or loan systems such as Synergy.

Responsibilities

• Collect, track, and maintain borrower financial information, rent rolls, leases, insurance policies, tax receipts, and other documentation required by loan covenants.
• Coordinate with business members, MBL Loan Officers, and internal partners to obtain required information, resolve questions, and keep portfolio activity moving forward.
• Maintain accurate portfolio records and tracking tools, including annual review documentation, policy exceptions, maturing loans, adverse actions, and current borrower files in Synergy.
• Support annual reviews, loan renewals, payoffs, modifications, and non-real estate loan closings by confirming that required pre-closing and post-closing documentation is complete.
• Monitor portfolio requirements and deadlines, proactively identify missing or outdated information, and keep management informed of status, exceptions, and follow-up needs.
• Prepare and monitor recurring reports and borrower notices using Excel and other Microsoft Office tools, ensuring information is accurate, organized, and delivered on time.
• Provide responsive service to business members and dependable support to the MBL team, including departmental back-up coverage as needed.
• Take ownership of assigned work, adapt to changing priorities, and identify opportunities to improve portfolio processes, documentation, and team efficiency.

Benefits

• Retirement benefits – pension plan, 401(k) with employer match
• Excellent health benefits – medical, dental, vision, and supplemental coverage
• Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
• 10+ paid holidays per year
• Lifestyle Spending Account (LSA) stipend for wellness, caregiving, or personal expenses such as student loan repayment and tuition reimbursement
• Employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level