About The Position

Sam’s Club is hiring a Member Assist Cart Attendant for its new Baytown, Texas club. As part of the founding team, the attendant helps create a welcoming member experience from the parking lot onward. The role involves retrieving and organizing carts and flatbeds, helping members transport and load purchases into vehicles, maintaining a clean and safe exterior, and operating cart retrieval equipment according to company procedures. Attendants provide friendly service, promote Sam’s Club products and memberships, and identify and report unsafe situations. The position is physically active, involves working outdoors in all weather, and requires standing for extended periods. Flexible scheduling, including weekends and holidays, is required. The position offers an hourly wage range of $16.00 to $24.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. Sam’s Club describes benefits including health coverage, paid time off, career advancement opportunities, and access to Live Better U, a company-paid education program. Eligibility and benefit details depend on job classification and length of employment.

Requirements

  • Be available for flexible scheduling, including weekends and holidays.
  • Be able to stand for long periods while assisting members quickly and accurately.
  • Be willing to work outdoors and stay active in all weather conditions.
  • Demonstrate dependability, self-motivation, a positive attitude, and a strong work ethic.
  • Provide excellent member service and maintain clean and safe environments.
  • Thrive in a fast-paced, physically active environment and solve problems proactively.

Nice To Haves

  • Customer service experience (listed as a preferred qualification).

Responsibilities

  • Organize and maintain the availability of carts and flatbeds for members.
  • Assist members with transporting and loading purchases into their vehicles.
  • Operate cart retrieval equipment according to company policies and procedures.
  • Proactively identify members who need assistance, engage them, and provide friendly service.
  • Maintain parking lot cleanliness and a safe, well-kept exterior environment.
  • Conduct safety sweeps; follow merchandise-handling procedures; and correct and report unsafe situations to management.
  • Maintain equipment and ensure carts and flatbeds are organized and stocked in the correct locations.
  • Promote Sam’s Club products, services, and memberships during member interactions.
  • Smile, greet, and thank members, and answer their questions or provide customer service across the club as needed.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase program.
  • Company-paid life insurance.
  • Paid time off, including PTO and/or PPTO for purposes such as vacation, sick leave, and holidays.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid Live Better U education program, subject to eligibility requirements.
  • Career advancement and training and development opportunities.
  • Performance-based bonus awards.
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