About The Position

The Member Assist Cart Attendant helps create a positive first and last impression for Sam’s Club members. The role involves retrieving and organizing carts and flatbeds, assisting members with transporting and loading purchases, operating cart retrieval equipment, and maintaining a clean, safe, and well-kept parking lot and exterior. The attendant proactively engages members, answers questions, provides friendly service, and promotes Sam’s Club products, services, and memberships. This is an active, outdoor position performed in varying weather conditions and requires spending extended periods on one’s feet. The role is part of the founding team for the new Sam’s Club Weslaco location.

Requirements

  • Enjoy working outdoors and staying active in all weather conditions.
  • Passion for delivering excellent member service.
  • Ability to thrive in a fast-paced, physically active environment.
  • Dependable and self-motivated.
  • Problem-solving ability and willingness to tackle challenges.
  • Take pride in maintaining clean and safe environments.
  • Availability for flexible scheduling, including weekends and holidays.
  • Positive attitude and strong work ethic.
  • Ability to stand for long periods and assist members quickly and accurately.

Nice To Haves

  • Customer service experience (listed as a preferred qualification).

Responsibilities

  • Organize and maintain the availability of carts and flatbeds for members.
  • Assist members with transporting and loading purchases into their vehicles.
  • Operate cart retrieval equipment according to company policies and procedures.
  • Proactively identify members who need help and provide friendly, helpful service.
  • Maintain parking lot cleanliness and a safe, well-kept exterior environment.
  • Conduct safety sweeps; follow procedures for handling merchandise; and correct and report unsafe situations to management.
  • Maintain equipment and ensure carts and flatbeds are organized and stocked in the correct locations.
  • Promote Sam’s Club products, services, and memberships during member interactions.
  • Smile, greet, and thank members, and answer questions while providing customer service across the club as needed.

Benefits

  • Competitive pay
  • Comprehensive benefits
  • Paid time off
  • Career advancement opportunities
  • Access to Live Better U, the company-paid education program
  • Training and development opportunities
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