Meeting & Events Associate - Lebanon, IN

CBRE HV•Lebanon, PA

About The Position

As a CBRE Meeting & Events Associate, you will assist with coordinating and executing small to medium meetings, conferences, and events as part of the Workplace Experience function. The role provides customer service to clients and visitors of a designated building and also includes facilities technician duties. Work is performed under close supervision and guidance, following defined procedures and processes, with limited opportunity to exercise discretion.

Requirements

Currently authorized to work in the United States without visa sponsorship now or in the future.
High school diploma or GED and up to 2 years of job-related experience.
Ability to meet the physical requirements of the role, including stooping, standing, walking, climbing stairs, and lifting or carrying loads of 50 pounds or more.
Ability to follow basic work routines and standards.
Communication skills sufficient to exchange straightforward information.
Working knowledge of Microsoft Office products such as Word, Excel, and Outlook.
Strong organizational skills and an inquisitive mindset.

Responsibilities

Serve as a secondary point of contact for smaller meetings and events, and support larger, more complex events as needed.
Coordinate guest services with clients, vendors, and team members, including arrival experiences, transportation, signage, displays, special-needs requirements, printing, and event security.
Create a hospitable environment for attendees, event owners, and vendors on event days.
Assist with conference room turnover and midday refreshes, and reconfigure indoor and outdoor spaces for evening events under direction from senior team members.
Respond to event needs such as supplies, equipment, food and beverage services, and facility security.
Set up and refresh rooms; remove food, beverage, and service items; and maintain outlines of space configurations, décor possibilities, and event-related items.
Check rooms and ensure technical and visual spaces are functional; troubleshoot audio and technical issues.
Manage a small inventory of event supplies.
Coordinate the master calendar for small and medium event spaces and communicate schedules to the team and service providers.
Assist with post-event reporting and reconciliation, escalating potential issues and concerns as appropriate.
Review assigned work orders and partner with available teams to track their completion.
Manage work orders in a CMMS system, documenting labor hours and assets and ensuring on-time completion.
Inspect installations for compliance with building codes and safety regulations, and inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Conduct routine maintenance inspections, troubleshoot issues, and make repairs.
Respond promptly to emergencies and customer requests.
Conduct quality assurance checks and oversee materials inventory.
Coordinate daily workloads, emergency repairs, and quality assurance checks.
Document and report activities to supervisors, and maintain professionalism in appearance and language.
Work approved overtime as needed.
Work with the Space & Occupancy team to schedule and perform desk moves, which may include packing items and setting up equipment according to specific instructions.
Work on small projects and perform other assigned duties.