Meeting & Events Associate (299480)

CBRE HV•Beaverton, OR

About The Position

As a CBRE Meeting and Events Associate, you will plan, coordinate, and execute meetings, conferences, and events. The position is part of the Workplace Experience function, which provides customer service to clients and visitors of a designated building. The role supports smooth event operations, client satisfaction, service-level commitments, reporting, and process improvements.

Requirements

  • High school diploma or GED.
  • 3–4 years of job-related experience.
  • Ability to meet the physical requirements of the role, including stooping, standing, walking, climbing stairs, and lifting or carrying loads of 50 pounds or more.
  • Comprehensive understanding of processes, procedures, systems, and concepts within the job function.
  • Ability to evaluate and communicate unusual or complex content concisely and logically.
  • In-depth knowledge of Microsoft Office products, such as Word, Excel, and Outlook.
  • Organizational skills and an advanced inquisitive mindset.
  • Advanced math skills, including calculating percentages, discounts, and markups.

Responsibilities

  • Oversee setup, refresh, and removal of food, beverage, and service items, ensuring smooth operations.
  • Work with management to communicate department goals.
  • Confirm pre-event setup is complete, including space configurations and audio/visual requirements, and verify that decor aligns with the client's vision.
  • Follow up with clients before and after events to confirm satisfaction.
  • Review post-event reporting and reconciliation with management, and recap results with the team.
  • Troubleshoot and resolve complex client inquiries and escalated complaints.
  • Execute SLAs, KPIs, benchmarks, and recurring reports.
  • Approve the head meeting and events calendar for event spaces.
  • Order event supplies as needed.
  • Gather and analyze data to identify and solve complex problems, and may recommend new techniques.
  • Suggest improvements to existing processes and solutions to improve team efficiency.
  • Impact the work of own and closely related teams.
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