MedTech Field Service Technician Mechnical - West Coast/PST

IQVIA • Flagstaff, AZ

21d • $27 - $32 • Remote

About The Position

MedTech Field Service Agents use technical and customer service experience to collaborate with healthcare professionals and technicians. This role coordinates technicians, helps them meet the needs of each job, interacts with customers, and coordinates support from an on-site team. It offers an opportunity to develop and advance technical skills. The position is primarily remote and home-based, with travel as required by the project. Workers follow an assignment-based schedule with a commitment of 40 hours per week.

Requirements

• High school diploma or equivalent.
• At least 1–2 years of demonstrated project coordination experience, including scheduling technicians and interacting with clients.
• Active, unrestricted driver license and personal vehicle for local work-related assignments; travel time and mileage are reimbursed.
• Ability to sit and stand for long periods and lift up to 25 pounds.
• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status; up-to-date immunizations may be required.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Experience with hardware/software field service coordination of schedules and assignments.
• Comfort using Microsoft and other industry-related data-entry tools and platforms.

Responsibilities

• Assist field service staff with scheduling, coordinating work, tools, and everyday needs for field work.
• Set up and organize equipment and workstations.
• Conduct routine checks and record data from product tests after installation and configuration.
• Provide ongoing communication and customer support to on-site hospital staff.
• Provide on-the-job training for new hires.
• Complete other duties at management’s discretion.

Benefits

• Medical benefits eligibility.
• Travel time and mileage reimbursement for local work-related assignments.
• Potential incentive plans, bonuses, and/or other compensation, depending on the position offered.
• Health and welfare benefits may be offered, depending on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED