Medication Technician

ChenMed•Whitehall, OH

9d•Onsite

About The Position

The Medication Technician ensures that the medication room operates efficiently and remains organized and functional. This healthcare role involves direct interaction with patients and their families, doctors, and other medical personnel in a dynamic, professional environment focused on quality care. Under the direct supervision of the dispensing provider, the technician prepares, accurately labels, and delivers medications to the appropriate patient, and works with the provider to ensure medications are delivered properly and on time. The role also includes pharmacy operations, patient and billing information collection, claims support, recordkeeping, and administrative tasks. Nationwide travel may be required for training and support as needed.

Requirements

High school diploma or equivalent.
At least one year of experience in a pharmacy setting.
Some knowledge of Microsoft Office Suite.
Ability to multitask and operate phones, personal computers, software, and other IT systems.
Ability to communicate and work professionally with doctors, patients, and team members.
Close attention to detail and ability to ensure the accuracy of reports and data.
Excellent communication and interpersonal skills.
Strong interpersonal and mathematical skills.
Ability to travel nationwide for training and support as needed.

Nice To Haves

Knowledge of ChenMed and/or JenCare Neighborhood Medical Centers products, services, standards, policies, and procedures.

Responsibilities

Assist in preparing and delivering medications under the direct supervision of a dispensing provider, in accordance with prescriptions and federal and state regulations.
Prepare medications for provider dispensing according to prescriptions.
Process refills daily.
Order pharmaceuticals and receive and stock drugs.
Complete pharmacy reports, including inventory and expired-medication reports, as detailed in the Medication Technician Handbook.
Work with the corporate team to keep the center updated on processes and procedures.
Collect patient information for prescriptions and billing.
Maintain filing systems for multiple procedures and processes.
Assist with pharmacy claims adjudication, including contacting insurers to assess and correct pharmacy claim rejections when appropriate.
Take inventory, answer phones, check patient insurance copays, restock and order supplies, assist with delivery of prepackaged medications, and perform administrative tasks.
Perform other duties as assigned or modified at the manager’s discretion.