Medication Technician/Caregiver

Platinum Communities•Stevens Point, WI

About The Position

The Medication Technician/Caregiver provides high-quality personal care and service to residents, supporting their personal choices while following regulations and established best practices. The role is responsible for the safe and accurate administration and documentation of medications, direct resident and tenant care, and helping maintain a clean, safe, and welcoming environment. The Medication Technician reviews Individualized Service Plans (ISPs), monitors and reports changes in residents’ conditions, and mentors new caregiving staff. The position also supports activities, dietary, housekeeping, and other departments as needed. The role requires maintaining resident confidentiality under HIPAA and community policies, attending mandatory meetings and ongoing in-service opportunities, and meeting annual continuing education requirements under DHS regulations. Employees are expected to communicate and cooperate to meet resident needs, follow emergency protocols, and promote a dignified, respectful, and caring atmosphere.

Requirements

Must be at least 18 years old.
High school diploma or GED required.
Successful completion of CBRF medication administration training and required CBRF core trainings: Standard Precautions, Fire Safety, First Aid/Choking, and Resident Rights.
Ability to read, write, and follow written and verbal instructions in English.
Strong observation, communication, and interpersonal skills.
Compassionate, dependable, and team oriented.
Understanding of and commitment to HIPAA and confidentiality protocols.
Flexible and available to work beyond regularly scheduled hours and on weekends and holidays as needed.
Ability to learn new technology.
Ability to multitask and prioritize.

Nice To Haves

Previous caregiving experience in a CBRF or RCAC setting.

Responsibilities

Administer medications according to the Six Rights of Medication Administration and applicable CBRF/RCAC guidelines and DHS regulations.
Monitor residents and tenants for medication side effects or adverse reactions and report changes to the supervising nurse or manager.
Maintain accurate medication records and documentation; store, secure, and dispose of medications in compliance with regulations.
Assist residents with activities of daily living, including bathing, grooming, dressing, toileting, and ambulation.
Review and follow each resident’s or tenant’s Individualized Service Plan before assuming care responsibilities.
Promptly report observed or suspected changes in residents’ conditions, behavior, or needs.
Build supportive and respectful relationships with residents and families.
Maintain clean, organized, safe, and sanitary resident and communal spaces, including light housekeeping, laundry, and disinfecting surfaces.
Assist dietary staff with meal setup, tray delivery, and resident dining needs as needed.
Encourage resident participation in activities and assist with events.
Cooperate with maintenance and other team members to promote a pleasant and safe community environment.
Mentor and train new caregiving staff, demonstrate tasks and best practices, and support new hires during onboarding.
Communicate trainee progress and development needs to supervisors.
Protect resident confidentiality, access health information only as required for assigned duties, secure records and care information, and report suspected privacy breaches.
Attend mandatory meetings and ongoing in-service opportunities and meet annual continuing education requirements under DHS regulations.
Respond promptly and positively to requests for assistance and work cooperatively to meet resident and tenant needs.
Present in a neat, clean, and professional manner and follow proper emergency protocols.
Promote a dignified, respectful, and caring atmosphere for residents, families, visitors, and employees.
Perform other duties as assigned.