Medicare Sales Team Manager

Gallagher • Prescott, AZ

1d

About The Position

Lead a team of Medicare Consultants to deliver a strong customer experience while achieving sales and performance goals. Provide day-to-day coaching and feedback, support employee development, and use performance data to identify opportunities, remove obstacles, and drive consistent results. Partner with training and operations to improve processes and support business growth. Help ensure the team stays informed, compliant, and prepared to guide customers as Medicare regulations and products change. The team comprises approximately 10–15 Medicare Sales Consultants.

Requirements

• High school diploma or equivalent.
• Active Health Insurance License in the employee’s resident state before the start date, maintained in good standing.
• Medicare Line of Authority (LOA) for residents of North Carolina.
• Experience leading and developing a team of approximately 10 sales professionals in a Medicare, insurance, contact center, or related sales environment.
• Working knowledge of Medicare products, enrollment guidelines, compliance requirements, and sales processes.
• Ability to review performance metrics, identify trends, and take action to improve results.
• Ability to provide coaching, feedback, and performance management to support employee development.
• Ability to clearly communicate policy, process changes, and business updates to team members and business partners.
• Dedicated private workspace free from distractions and the ability to maintain a reliable, hardwired internet connection for business use.

Nice To Haves

• Bachelor’s degree.
• AHIP certification.

Responsibilities

• Lead, coach, and develop a team of approximately 10–15 Medicare Sales Consultants.
• Monitor sales, productivity, quality, and customer experience metrics.
• Conduct regular coaching sessions, performance reviews, and development planning.
• Support new-hire onboarding and ongoing training initiatives.
• Ensure adherence to Medicare regulations, carrier requirements, and company policies.
• Work with training and operations partners to improve processes and support business growth.
• Help keep the team informed and prepared as Medicare regulations and products evolve.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support well-being.
• Career development opportunities and ongoing learning.
• Collaborative, people-first culture with accessible leadership.
• Opportunity to do meaningful work with global reach and local impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED