Medicare Field Sales-Rockford IL

Humana•Rockford, IL

3h•Remote

About The Position

Humana is seeking accomplished Medicare Field Sales individuals in the Rockford, Illinois area. This field-based role requires living in the designated territory and serving the local community as part of a collaborative team of 8–12, under the guidance of a Senior Manager and Regional Director. The role focuses on delivering excellent service, differentiating Humana through personalized community engagement, and growing the company’s local presence. The representative educates prospective members about Humana Medicare Advantage plans and additional offerings, including life, dental, vision, and prescription coverage. Sales and service activities include grassroots marketing, community events, in-home visits, self-generated sales, member consultations, enrollments, documentation, CRM updates, and follow-up. Company-issued iPads and multiple digital platforms are used in customer-facing settings. The position includes a five-week mandatory training period. During Humana’s Foundations licensing program, the company pays for insurance training and licensing fees and provides virtual and in-market training. A base salary and monthly guarantee are provided during the training program. The schedule is 40 hours per week, with appointments or events that may occur at night or on weekends. Although the position is described as remote, it is field-based and requires living in the designated territory; occasional travel to Humana offices for training or meetings may be required.

Requirements

Hold an active health insurance license or be able to obtain one before the start date, unless selected for an approved unlicensed Humana Foundations hiring class.
Reside in the designated local territory.
Be comfortable with daily face-to-face interactions in prospective members’ homes, at community events, and in community settings such as service, retail, organizations, volunteer work, or local events.
Have a valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher limits required by the state.
Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Be comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Maintain a valid state driver's license and personal vehicle insurance in accordance with applicable requirements.
Attend the first five weeks of employment and training.
For home or hybrid work, have internet service with at least 25 Mbps download and 10 Mbps upload speed and a dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information.
Take a language proficiency assessment if speaking with a member in a language other than English.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background in selling Medicare products.
Experience with public speaking or delivering presentations to groups.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRMs.
Associate or bachelor’s degree.
Fluency in speaking, reading, and writing English and an additional language.

Responsibilities

Educate individuals on Humana Medicare Advantage plans and related life, dental, vision, and prescription coverage offerings.
Build face-to-face connections through grassroots marketing, community events, in-home visits, and other community engagement.
Generate sales, meet performance goals, and expand Humana’s presence in the local market.
Use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up.
Serve as a knowledgeable resource and build relationships in the community.
Attend the first five weeks of employment and training.