Medical Unit Receptionist-Med/Tele

UVA Health Northern Virginia & Culpeper • Culpeper, VA

1d • $19 - $25

About The Position

The Medical Unit Receptionist performs clerical and receptionist duties to support the efficient operation and maintenance of a patient care area. The position works under the supervision of health care team members and provides and documents services under the direction and supervision of the Assistant Nurse Manager or Nurse Manager.

The role communicates with clinic staff and visitors, greets and assists department visitors, and answers incoming telephone calls while providing accurate information. The incumbent may be asked to perform additional duties as assigned.

Requirements

• High school diploma or GED required.
• Demonstrated proficiency in verbal and written communication.
• Ability to work in a stressful environment and handle stressful situations.
• Ability to work as a team player with medical staff, nursing staff, visitors, patients, and other hospital employees.
• Computer literacy, including spreadsheets, word processing, and packaged systems.
• Knowledge of general office equipment.
• Interpersonal communication skills and attention to detail.
• Ability to remain organized while handling multiple demands or assignments.
• Ability to work independently and set priorities that expedite essential patient care.

Nice To Haves

• One year of healthcare experience preferred.
• Prior secretary experience preferred.
• Experience answering multiple phone lines.
• Basic computer skills.
• Excellent customer service behaviors.

Responsibilities

• Perform clerical and receptionist duties to facilitate the efficient operation and maintenance of the patient care area.
• Provide and document services under the direction and supervision of the Assistant Nurse Manager or Nurse Manager.
• Communicate effectively with clinic staff and visitors.
• Greet and assist visitors to the department.
• Answer incoming telephone calls and provide accurate information as needed.
• Attend assigned meetings and contribute positively as a communication ambassador for the organization.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED