Medical Unit Receptionist-Med/Tele
About The Position
The Medical Unit Receptionist performs clerical and receptionist duties to facilitate the efficient operation and maintenance of the patient care area. The role works under the supervision of health care team members and provides and documents information under the direction and supervision of the Assistant Nurse Manager/Nurse Manager. The position is full-time, day shift, with hours of 7 a.m. to 7 p.m. and rotating weekends. On-call responsibilities may be assigned. The role may require travel between campus buildings, remote facilities, and out of town as needed, and may require use of infection-prevention safety equipment such as a HEPA mask. The base compensation range is $18.62 to $25.30 per hour.
Requirements
- High school diploma or GED.
- Demonstrated proficiency in verbal and written communications.
- Ability to work in a stressful environment and handle stressful situations.
- Ability to work as a team player with medical staff, nursing staff, visitors, patients, and other hospital employees.
- Computer literacy, including spreadsheets, word processing, and packaged systems.
- Knowledge of general office equipment.
- Interpersonal communication skills.
- Attention to detail and ability to maintain organization while handling multiple demands and assignments.
- Ability to work independently and set priorities that expedite essential patient care.
- Ability to travel between campus buildings, remote facilities, and out of town as needed.
- Ability to meet the physical demands of constant standing, frequent walking, and bending or stooping, and to lift, push, or pull up to 100 pounds; Safe Handling Equipment is required for weights over 35 pounds.
Nice To Haves
- One year of healthcare experience.
- Prior secretary experience.
- Experience answering multiple phone lines.
- Basic computer skills.
- Excellent customer service behaviors.
Responsibilities
- Perform clerical and receptionist duties to support efficient operation and maintenance of the patient care area.
- Provide and document information under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.
- Communicate effectively with all levels of clinic staff and visitors.
- Greet and assist visitors to the department.
- Answer incoming telephone calls and provide accurate information as needed.
- Attend assigned meetings and contribute positively as a communication ambassador for the organization.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
