Medical Staff Specialist - Baptist

Ochsner Health•New Orleans, LA

About The Position

This role functions independently and handles advanced administrative responsibilities supporting the department, medical staff, medical staff leaders, and the Director of Medical Staff Services. It coordinates medical staff credentialing and privileging, administrative and medical staff meetings, timekeeping, confidential activities, and communications with staff, management, physicians, and executive leadership. The position also coordinates physician quality information and managed care audits; manages documentation and maintenance of medical staff bylaws, rules and regulations, and policies and procedures; and records and follows through on medical staff decisions. The specialist may supervise staff-level employees in the absence of management and execute department policies and procedures. The role requires knowledge of medical staff processes and protocols, sound judgment, effective organization and communication, and the ability to handle confidential information. The position requires travel throughout and between facilities and involves prolonged sitting and medium physical work. Routine duties do not involve exposure to blood, body fluids, or tissue, and there is no occupational risk for exposure to communicable diseases.

Requirements

High school diploma or equivalent.
Five years of related experience, or two years of experience with a bachelor's degree.
Computer skills and dexterity for data entry and retrieval.
Effective verbal and written communication skills, including the ability to present information clearly and professionally.
Proficiency with Windows-style applications, role-specific software packages, and keyboarding.
Strong interpersonal skills.
Knowledge of medical staff protocols and principles, including The Joint Commission, CMS, and NCQA standards, and healthcare terminology.
Ability and experience creating agendas, taking meeting minutes, and transcribing accurate minutes.
Strong problem-solving skills.
Organizing and prioritizing skills.
Decision-making and delegation skills.
Ability and experience working with and maintaining confidential information.
Ability to travel throughout and between facilities.
Ability to sit for prolonged periods.
Ability to meet the physical demands of medium work, including exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly; mechanical lifting devices or team lifts should be used.

Nice To Haves

Bachelor's degree.
Five years of credentialing and/or medical staff office experience.
Certified Provider Credentialing Specialist certification and/or Certified Professional Medical Services Management certification.

Responsibilities

Coordinate the credentialing and privileging process for medical staff.
Coordinate administrative and medical staff meetings.
Supervise staff-level employees in the absence of management and execute department policies and procedures.
Handle timekeeping and confidential activities.
Maintain effective communication with staff, management, physician members, and executive leadership.
Coordinate physician quality information and managed care audits.
Manage documentation and maintenance of medical staff bylaws, rules and regulations, and policies and procedures.
Record and follow through on medical staff decisions.
Maintain knowledge of credentialing, privileging, and medical staff office processes and exercise good judgment in decision-making.
Coordinate medical staff events and education programs.
Prepare for meetings and take minutes.
Send monthly communications and notifications.
Maintain the unreferred on-call schedule.
Use Medical Staff software effectively.
Perform general operational duties and other related duties as required.
Promote teamwork and support OHS Service Principles.