Medical Staff Specialist - Baptist

Ochsner Clinic Foundation•New Orleans, LA

About The Position

This role independently performs advanced administrative functions supporting the department, medical staff, medical staff leaders, and the Director of Medical Staff Services. Responsibilities include coordinating medical staff credentialing and privileging, meetings, timekeeping, confidential activities, and communications with staff, management, physician members, and executive leadership. The position also coordinates physician quality information and managed care audits; maintains medical staff bylaws, rules, regulations, policies, and procedures; and records and follows through on medical staff decisions. The specialist may supervise staff-level employees when management is absent and is responsible for applying department policies and procedures. The role requires knowledge of credentialing, privileging, medical staff office processes, relevant medical staff standards, and healthcare terminology. It also includes coordinating medical staff events and education, preparing meetings and minutes, sending monthly communications and notifications, maintaining the unreferred on-call schedule, using medical staff software, and performing general operational duties. Other related duties may be assigned.

Requirements

High school diploma or equivalent.
Five years of related experience, or two years of experience with a bachelor's degree.
Computer skills and dexterity for data entry and retrieval.
Effective verbal and written communication skills, including the ability to present information clearly and professionally.
Proficiency with Windows-style applications, role-specific software packages, and keyboarding.
Strong interpersonal skills.
Knowledge of medical staff protocols and principles, including The Joint Commission, CMS, and NCQA medical staff standards, and healthcare terminology.
Ability and experience creating agendas, taking meeting minutes, and transcribing accurate minutes.
Strong problem-solving skills.
Organizing and prioritizing skills.
Decision-making and delegation skills.
Ability and experience working with and maintaining confidential information.
Ability to travel throughout and between facilities.
Ability to sit for prolonged periods.
Ability to meet the stated medium-work physical demands, including exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.

Nice To Haves

Bachelor's degree.
Five years of credentialing and/or medical staff office experience.
Certified Provider Credentialing Specialist certification and/or Certified Professional Medical Services Management certification.

Responsibilities

Coordinate medical staff credentialing and privileging processes.
Coordinate administrative and medical staff meetings, including meeting preparation and minutes.
Supervise staff-level employees in the absence of management.
Execute department policies and procedures and perform timekeeping.
Carry out confidential activities and support effective communication among staff, management, physician members, and executive leadership.
Coordinate physician quality information and managed care audits.
Manage documentation and maintenance of medical staff bylaws, rules and regulations, and policies and procedures.
Record medical staff decisions and follow through on them.
Coordinate medical staff events and education programs.
Prepare monthly communications and notifications.
Maintain the unreferred on-call schedule.
Use medical staff software and perform general operational duties.
Promote teamwork and support OHS Service Principles.
Perform other related duties as required.