Medical Staff Coordinator (Hybrid Position)-2

Medical University of South Carolina•Charleston, SC

14d•Hybrid

About The Position

The Medical Staff Coordinator manages full-cycle credentialing and reappointment processes and provides administrative and operational support to departments, medical staff governance, and committees. The role exercises independent judgment within established bylaws and policies and is hybrid, with three days in the office and two days remote. The coordinator supports medical staff officers, department chairs, committee chairs, and administrative leaders; coordinates meetings; and prepares agendas, minutes, and committee documentation. The position reviews credentialing and reappointment applications for medical staff and advanced practice providers, reviews primary-source verification completed by the CVO, prepares files for committee and governing-body review, and monitors credentials and exclusions. The role helps ensure compliance with medical staff bylaws and applicable regulatory requirements, supports surveys and audits, maintains accurate and audit-ready records, and serves as a liaison among providers and internal stakeholders. It also provides guidance to providers, trains and mentors Credentialing Specialists, and participates in policy revisions, workflow improvements, and credentialing system implementations.

Requirements

High school diploma and five years of relevant experience in business management, public administration, or administrative services; or a bachelor's degree and three years of experience in one of those fields.
Working knowledge of medical staff bylaws and credentialing standards.
Knowledge of Joint Commission, CMS, and state regulatory requirements.
Strong organizational, analytical, and customer service skills.
Familiarity with credentialing software systems.
Ability to manage multiple priorities independently.

Nice To Haves

CPCS and/or CPMSM certification preferred. If not certified, must be working toward certification and obtain it within 24 months of hire.
Experience supporting a Credentials Committee or MEC.

Responsibilities

Serve as a resource to medical staff officers, department chairs, committee chairs, and administrative leaders.
Coordinate and support medical staff and committee meetings.
Prepare agendas, minutes, and committee documentation in accordance with medical staff bylaws, rules, regulations, and policies.
Review credentialing and reappointment applications for medical staff and advanced practice providers.
Conduct comprehensive review of primary-source verification completed by the CVO in compliance with TJC, DNV, NCQA, CMS, and state regulatory requirements.
Prepare credentialing files for medical staff committees and governing-body review.
Monitor and track licensure, board certification, DEA registration, professional liability insurance, and OIG/GSA exclusions.
Identify credentialing issues, discrepancies, or red flags and escalate appropriately.
Ensure compliance with medical staff bylaws and policies.
Serve as a liaison to providers and internal stakeholders.
Assist with survey readiness and audit activities.
Maintain accurate, complete, and audit-ready credentialing and medical staff records.
Liaise between medical staff, administration, human resources, compliance, quality, and other departments.
Provide guidance and education to providers regarding credentialing, privileging, and medical staff requirements.
Respond professionally and confidentially to sensitive inquiries.
Provide training, mentoring, and functional guidance to Credentialing Specialists.
Participate in policy revisions, workflow optimization, and system implementations, such as credentialing software.