Care Coordinator - HYBRID Position

Person Centered Services • Canandaigua, NY

4d • $24 - $25 • Hybrid

About The Position

Person Centered Services Care Coordination Organization is seeking Care Coordinators to serve people with intellectual and developmental disabilities within a health home model. The role coordinates and advocates for all aspects of each individual’s care, including health and behavioral healthcare, community supports, and other services needed to meet their needs. Care Coordinators use a person-centered, holistic, strengths-based approach and collaborate with the individual’s healthcare and service providers to help ensure the person’s wants and needs are met.

The role is full-time, Monday through Friday, with an eight-hour shift and no nights. Care Coordinators meet individuals in their homes, provider offices, and other public places to conduct assessments and provide services. Work is independent from home, with office attendance at least once per week and potentially more often based on business needs. During the first 90 days, three onsite days per week are required for onboarding and integration; after successfully completing that period, team members may transition to a hybrid schedule. Supervisors may extend the onsite requirement as needed.

New team members participate in New Employee Orientation, offered Monday through Friday onsite and online. Day one includes in-person training at the West Seneca, New York office. Social workers, care managers, and case managers are encouraged to apply.

Requirements

• Bachelor’s degree and two years of relevant experience; or Licensed Registered Nurse status and two years of relevant experience; or a master’s degree and one year of relevant experience.
• At least a bachelor’s degree, as required by OPWDD in New York State.
• Relevant experience providing direct care or support, coordination, and/or advocacy. Examples include work as a Direct Support Professional, teacher, paraprofessional, counselor, social worker, or care manager.
• Valid driver’s license.

Nice To Haves

• Experience or a background as a social worker, care manager, or case manager; these applicants are encouraged to apply.

Responsibilities

• Develop a comprehensive, person-centered Life Plan with the individual, their circle of support, and their service provider team.
• Manage a tiered caseload and tailor services to individual needs.
• Complete enrollment and eligibility documentation.
• Meet with individuals in their homes, physician or provider offices, and other public places to conduct assessments and provide services.
• Work independently from home and report to the office at least once per week, with additional office attendance potentially required based on business needs.
• Contribute to a respectful, just, and supportive environment for individuals and team members, aligned with the organization’s commitment to inclusion and belonging.
• Coordinate and advocate for individuals’ health and behavioral healthcare, community supports, and other services.

Benefits

• 20 days of paid time off in the first year, increasing to 25 days in the second year.
• 13 paid holidays.
• Medical, dental, and vision insurance plans.
• 401(k) with a company match of 50% of the first 6%, up to a maximum match of 3%.
• Company-paid basic life insurance.
• Company-paid long-term disability.
• Lifestyle Spending Account with up to $500 for eligible wellness expenses.
• Employee discount and wellness programs, including three paid hours per week for exercise, volunteering, or personal wellness.
• Professional development opportunities, including mentorship options and ongoing coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level