Medical Staff Coordinator - Medical Staff Affairs

Mercy Health • Willard, OH

9d

About The Position

The Medical Staff Coordinator is responsible for assigned Medical Staff Department and committee functions, ensuring compliance with Medical Staff Bylaws, state and federal requirements, and accreditation standards. The position facilitates all aspects of credentialing and privileging, including processing initial and reappointment applications for Bon Secours Mercy Health. It also supports a positive, professional, team-oriented, and service-conscious environment consistent with the organization’s goals and values.

The coordinator maintains credentialing records and confidential provider files, communicates with authorized external agencies and internal departments, and supports medical staff meetings and accreditation surveys. The role involves preparing reports, monitoring reappointment cycles, reviewing credentialing information for potential quality-of-care concerns, and coordinating emergency department call schedules. The position is scheduled for 24 hours per week on the day shift. Willingness to work flexible hours to accommodate meeting times is required.

Requirements

• An associate or bachelor’s degree is preferred; relevant medical staff services or credentialing experience, CPMSM certification, and/or CPCS certification may be considered in lieu of a degree.
• Three years of previous medical staff services or credentialing experience preferred.
• Excellent organizational, communication, and meeting management skills.
• Ability to maintain composure and make sound decisions when responding to requests, problems, or complaints.
• Ability to sit for long periods, review written files, and remain attentive and alert during meetings.
• Willingness to work flexible hours to accommodate meeting times.

Nice To Haves

• CPMSM and/or CPCS certification through the National Association Medical Staff Services (NAMSS).
• Recent experience in a medical staff office.
• Comprehensive understanding of medical terminology.
• Knowledge of The Joint Commission standards for Medical Staff.

Responsibilities

• Coordinate credentialing and privileging for physicians and ancillary staff members.
• Maintain the credentialing software database with provider information.
• Protect confidential and sensitive information, including medical staff proceedings, disciplinary actions, and personal and professional information.
• Communicate with authorized outside agencies and internal departments, hospitals, and insurance companies to obtain or share information about physician credentials or privileges.
• Work with other departments to incorporate quality-of-care issues into credentialing and reappointment processes.
• Facilitate and attend assigned medical staff department and annual meetings; arrange meeting rooms, catering, and equipment.
• Accurately record meeting minutes and recommendations and maintain confidential records of proceedings.
• Participate in preparation for and on-site Joint Commission and state licensure accreditation surveys.
• Maintain confidential filing systems for current and archived provider files.
• Provide telephone coverage and respond to requests for information or services.
• Provide current information on legal requirements and regulatory standards using state, federal, and regulatory guidelines.
• Notify medical staff of upcoming meetings, special events, and CME opportunities.
• Prepare ongoing reports and monitor reappointment cycles for regulatory compliance.
• Collect and analyze credentialing information, identify potential quality-of-care concerns, generate reports, and present findings to the Director to support recommendations to Department Chairs and the Credentials Committee.
• Run reports and obtain current surgical and inpatient logs and quality data for reappointments, coordinating with Quality Management, Care Management, and Surgical Services.
• Create and distribute unassigned emergency department call schedules and work with emergency department personnel, physicians, and Department Chairs to resolve coverage disputes.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree