Medical Spa Receptionist

Together Women's Health, LLC•Roseville, MI

4d•Hybrid

About The Position

Eastside Skin Care & Laser Center, a Partner Practice of Together Women’s Health (TWH) has an immediate opportunity for a part-time Medical Spa Receptionist to join the skincare division of our team! Spending time in each of our well-established OB/GYN practices -- Rochester, Macomb, and Roseville. The Medical Spa Receptionist will play an integral part in ensuring that our patients receive the best customer service during their visits. They are a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone or in person. The Medical Spa Receptionist is also responsible for scheduling future appointments and upselling products/services. This position includes travel to all three locations throughout the week, with two Saturdays a month required.

Requirements

1+ years experience in a salon or spa
Computer/EMR experience
Must be detailed orientated and have the ability to multitask
Strong communication skills both oral and written
Excellent communication skills, and phone etiquette
Professionalism
Ability to maintain attention and accuracy while attending to multiple tasks simultaneously
Typing skills
Effective listening skills
High school diploma or general education degree (GED)

Responsibilities

Greeting every patient with a smile
Answering the phone
Stocking supplies
Completing and updating patient information with accuracy and efficiency
Complete the check-in/check-out process by assisting the patients with scheduling future appointments at any one of our three locations and collecting payment for services and products
Must have a strong commitment to providing exceptional service and ensuring each clients' encounter with our practice is professional, warm, caring and has met their needs