Medical Social Work Care Manager & Patient Advocate (LSW/LCSW) - Full Time

Unicity Care Management • Pompano Beach, FL

1d • Hybrid

About The Position

Unicity Care Management supports individuals and families navigating significant healthcare decisions, including new diagnoses, complicated hospital discharges, and chronic conditions. The Medical Social Work Care Manager and Patient Advocate serves as the primary contact for clients and their families, managing a deliberately small private-pay caseload with autonomy to organize visits and use professional judgment. This field-based position involves regular travel and is not an in-office role. The posting also describes the work as a hybrid position with a flexible schedule. Care-related visits may include accompanying clients to medical appointments and other appointments as needed. The role may require responding to urgent client needs outside standard business hours.

Requirements

• Licensed Social Worker (LSW or LCSW).
• Genuine interest in working alongside families as well as clients.
• Sound professional judgment in community settings.
• Strong written and verbal communication skills.
• Organizational discipline to manage an independent caseload and maintain accurate documentation.
• Collaborative approach to working with physicians, providers, and community partners.
• Valid driver's license and reliable transportation for field visits.

Responsibilities

• Conduct comprehensive in-home assessments of clients’ functional, cognitive, psychosocial, and environmental needs.
• Develop and maintain individualized care plans, revising them as circumstances change.
• Coordinate physicians, home care, specialists, and community resources into a coherent plan.
• Support clients and families through transitions of care and help close gaps in coordination.
• Provide emotional support and crisis intervention.
• Advocate for clients at appointments, care conferences, and decision-making points.
• Serve as the primary point of contact for clients on the caseload, including responding to urgent needs outside standard business hours.
• Accompany clients to medical appointments and other care-related visits as needed.
• Manage an independent caseload and maintain accurate documentation.

Benefits

• Company-sponsored health insurance, including medical, dental, and vision.
• Voluntary life insurance.
• Short-term disability insurance.
• AD&D insurance.
• 401(k) with company match.
• 15+ PTO days per year.
• Paid company holidays.
• Company cell phone and computer.
• Mileage and toll reimbursement.
• Flexible schedule.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed