Medical Social Work Care Manager & Patient Advocate (LSW/LCSW) - Full Time

Unicity Care Management • Pompano Beach, FL

7h • Hybrid

About The Position

Unicity Care Management supports individuals and families through significant healthcare decisions, including new diagnoses, complex hospital discharges, and chronic conditions. The Social Work Care Manager and Patient Advocate carries a deliberately small private-pay caseload, building strong knowledge of clients and their family dynamics. The role offers autonomy to organize a schedule around visits and exercise professional judgment.

This field-based position involves regular travel and is not an in-office role. The care manager serves as the primary contact for clients and families, including responding to urgent needs outside standard business hours. The role also provides high-touch, concierge-level nursing support, including accompanying clients to medical appointments and other care-related visits as needed.

Requirements

• Licensed Social Worker (LSW or LCSW).
• Genuine interest in working alongside families, not only clients.
• Sound professional judgment in community settings without the resources of an institution.
• Strong written and verbal communication skills.
• Organizational discipline to manage an independent caseload and maintain accurate documentation.
• Collaborative approach to working with physicians, providers, and community partners.
• Valid driver's license and reliable transportation for field visits.

Responsibilities

• Conduct comprehensive in-home assessments covering functional, cognitive, psychosocial, and environmental needs.
• Develop and maintain individualized care plans, revising them as circumstances change.
• Coordinate physicians, home care, specialists, and community resources into a coherent plan.
• Support clients and families through transitions of care and help close gaps in care.
• Provide emotional support and crisis intervention when families need it.
• Advocate for clients at appointments, care conferences, and points of decision.
• Serve as the primary point of contact for clients on the caseload, including responding to urgent needs outside standard business hours.
• Provide high-touch, concierge-level nursing support, including accompanying clients to medical appointments and other care-related visits as needed.

Benefits

• Company-sponsored health insurance, including medical, dental, and vision.
• Voluntary life insurance, short-term disability, and AD&D insurance.
• 401(k) with company match.
• 15+ PTO days per year and paid company holidays.
• Company cell phone and company computer.
• Flexible schedule.
• Mileage and tolls reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed