Medical Shelter Support Worker

CITY CARE INC • Oklahoma City, OK

2d

About The Position

City Care is seeking compassionate, dependable team members to support people experiencing homelessness and complex medical needs. Medical Shelter Support Workers help create a safe, clean, welcoming, and supportive environment for participants recovering and focusing on their well-being. This is an entry-level, hands-on role; medical experience is not required, and training is provided.

Team members learn the day-to-day operations of the Medical Respite program and support participants, coworkers, and program operations. With training and experience, they may take on additional responsibilities such as wellness checks, participant intake and orientation, assessments for program entry and exit, and helping participants connect with services and community resources. Opportunities for additional training, internal advancement, internal mobility, pay increases, and training bonuses are available subject to applicable program requirements, training completion, and tenure.

Requirements

• High school diploma or equivalent.
• Reliable transportation.
• Understanding of, or willingness to learn about, challenges associated with homelessness, poverty, mental health, substance use, and recovery.
• Ability to remain calm and professional in stressful situations.
• Strong teamwork and communication skills.
• Ability to multitask, adapt to changing needs, and follow established procedures.
• Basic computer skills and attention to detail when entering information.
• Dependable and responsible approach to work.
• Commitment to treating participants, coworkers, and community partners with respect.
• Ability to work collaboratively toward shared goals.

Responsibilities

• Participate in shift reports and communicate important updates about Medical Respite participants.
• Help maintain accountability for participant whereabouts.
• Conduct routine safety checks and screenings of participants and their belongings according to program procedures.
• Complete assigned cleaning and housekeeping duties to maintain a clean, safe, and welcoming environment.
• Coordinate housekeeping and environmental services (EVS), laundry, and meal needs.
• Help maintain inventory and organization of program supplies.
• Assist with scheduling medical appointments for participants.
• Provide support to team members and participants as needed.
• Work collaboratively with coworkers to maintain a safe, respectful, and supportive environment.
• When trained, conduct wellness checks with Medical Respite participants.
• When trained, assist with participant intake and orientation.
• When trained, support assessments for program entry and exit.
• When trained, help participants connect with appropriate services and community resources.
• Perform other duties as assigned.

Benefits

• Hands-on training.
• Additional training and opportunities to develop skills.
• Internal advancement and mobility opportunities.
• Pay increases and training bonuses based on applicable program requirements, training completion, and tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED