Medical Secretary- Orthopedic Private Practice

Excel Orthopaedic Specialists • Woburn, MA

16h

About The Position

The Medical Secretary supports a growing orthopedic specialty practice in a fast-paced, high-volume scheduling environment. The role involves managing provider schedules and templates, coordinating appointments and referrals, handling authorizations, completing paperwork, and communicating with patients, clinicians, and other departments to keep care and schedules organized. This is a team-oriented position requiring strong communication, multitasking, problem-solving, and attention to detail.

Requirements

• Previous experience in a healthcare or hospitality setting is preferred.
• Ability to work independently.
• Strong phone and people skills.
• Ability to work as part of a team in a tight-knit organization.
• Effective written and verbal communication skills for interacting with physical therapists, medical professionals, patients, and their families in a fast-paced setting.
• Efficient documentation skills and attention to detail.
• Willingness to learn.
• Comfort with electronic medical records (EMR).
• Personable, collaborative attitude and ability to prioritize multiple projects simultaneously.

Nice To Haves

• Previous experience in a healthcare or hospitality setting.

Responsibilities

• Manage provider schedules and templates.
• Schedule appointments, solve scheduling problems, and optimize schedules.
• Obtain, manage, and troubleshoot referrals and authorizations for visits, imaging, surgery, and procedures.
• Communicate proactively with clinical staff about issues concerning patient care.
• Complete pre- and post-operative paperwork, including work or school notes, disability paperwork, and medical necessity forms.
• Assist with scheduling outside appointments, including MRI and hospital-based procedures.
• Coordinate care and physician schedules through positive interactions with patients, physicians, providers, administrative areas, and hospital departments.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed