Medical Secretary- Orthopedic Private Practice

Excel Orthopaedic Specialists•Woburn, MA
•$20 - $26

About The Position

We are seeking an experienced Medical Secretary to join a growing orthopedic specialty practice. This is a fast-paced, team-oriented role in a high-volume scheduling environment, requiring strong communication, multitasking, and problem-solving skills. The Medical Secretary helps keep patients and providers organized and on track while coordinating appointments, referrals, authorizations, and care-related paperwork.

Requirements

  • Ability to work independently.
  • Strong phone and people skills.
  • Ability to work collaboratively as part of a team in a tight-knit organization.
  • Effective written and verbal communication skills for interacting with physical therapists, medical professionals, patients, and their families in a fast-paced environment.
  • Efficient documentation skills and attention to detail.
  • Willingness to learn.
  • Comfort using electronic medical records (EMR).
  • Personable, collaborative attitude and ability to prioritize multiple projects simultaneously.

Nice To Haves

  • Previous experience in a healthcare or hospitality setting is preferred.

Responsibilities

  • Manage provider schedules and templates.
  • Schedule appointments, solve scheduling problems, and optimize schedules.
  • Obtain, manage, and troubleshoot referrals and authorizations for visits, imaging, surgery, and procedures.
  • Communicate proactively with clinical staff about issues concerning patient care.
  • Complete pre- and post-operative paperwork, including work or school notes, disability paperwork, and medical necessity forms.
  • Assist with scheduling outside appointments, including MRI and hospital-based procedures.
  • Coordinate care and physician schedules through positive interactions with patients, physicians, providers, other administrative areas, and hospital departments.
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