Medical Receptionist Orthopedic Practice

Midwest Orthopaedic Consultants•Orland Park, IL
•Onsite

About The Position

Midwest Orthopaedic Consultants is seeking a full-time Medical Receptionist for its clinics in Orland Park and Oak Lawn, Illinois. The receptionist is the first point of contact for patients, welcoming them to the orthopedic office and helping them feel at ease. The role includes checking patients in, verifying and updating medical records and insurance information, scheduling future visits, and printing clinic paperwork. The position requires strong customer service and the ability to work in a fast-paced, people-driven environment. The typical schedule is five days per week, with availability during clinic hours. Midwest Orthopaedic Consultants describes its work environment as friendly and supportive. The organization has provided orthopedic and musculoskeletal care through its Illinois clinics for over 25 years.

Requirements

  • High school diploma or equivalent.
  • Experience with EHR and PM programs.
  • Basic computer skills.
  • Strong written and verbal communication skills.
  • Friendly demeanor and ability to build rapport.
  • Excellent customer service skills.
  • Ability to work as a team player.
  • Ability to multitask and excel in a fast-paced environment.
  • Ability to work independently with minimal guidance.
  • Organizational skills and effective time management.

Nice To Haves

  • Relevant experience and/or knowledge.

Responsibilities

  • Greet patients as they enter the orthopedic office and help set a welcoming tone for their visit.
  • Check patients in.
  • Verify and update patients’ medical records and insurance information.
  • Schedule patients for future orthopedic visits.
  • Print paperwork for the clinic.
  • Provide top-notch customer service in each patient interaction.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance
  • Additional life insurance at a group discount rate
  • Short-term disability
  • Long-term disability
  • Company-paid employee assistance program
  • Fraud protection
  • Six paid holidays
  • Generous paid time off
  • Lifetime fitness health club subsidy
  • 401(k) with 3% safe harbor contribution
  • Profit-sharing
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