Medical Secretary
About The Position
Assist physicians in providing high-quality patient care while demonstrating strong customer service to patients and the practice. Brown University Health employees are expected to model the organization's values of Compassion, Accountability, Respect, and Excellence, and demonstrate its core Success Factors: Instill Trust, Value Differences, Patient and Community Focus, and Collaborate. The position is located at Brown Health Medical Group Primary Care, 593 Eddy St, Executive Suite, Providence, Rhode Island 02903. The work schedule is Monday through Friday, 8 a.m. to 5 p.m., with rotating weekends; the shift is day shift and the position is scheduled for eight hours daily. Driving is not required.
Responsibilities
- Answer phones, schedule appointments, check patients in and out, and coordinate specialist appointments.
- Collect patient balances, copays, and credit card payments at the time of service.
- Review lists of patients who need appointments and call to schedule them when due.
- Verify demographics and insurance carrier information for every patient.
- Assist patients with kiosk sign-in.
- Comply with OSHA and DOH standards.
- Schedule, coordinate, and track STAT patient referrals and pre-authorizations.
- Protect patients’ demographic, clinical, and financial information in accordance with Brown Health Medical Group Primary Care guidelines.
- Provide superior customer service and outstanding patient care.
- Attend meetings and workshops related to the position and office workflows.
- Perform other miscellaneous job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
