Medical Secretary

Le CYR Consulting•Houston, TX

1d•Onsite

About The Position

The Medical Secretary is responsible for providing administrative and clerical support to ensure efficient operation of the clinic. This role involves managing patient communications, scheduling appointments, maintaining medical records, and supporting healthcare providers with day-to-day administrative tasks while delivering excellent patient service.

Requirements

High school diploma or equivalent
Previous experience in a medical office or administrative role preferred
Knowledge of medical terminology and office procedures
Familiarity with EMR systems and scheduling software
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Basic computer skills (Microsoft Office, email systems)
Attention to detail
Customer service oriented
Time management and prioritization
Ability to handle confidential information
Professional demeanor and appearance

Nice To Haves

Associate’s degree preferred

Responsibilities

Greet patients and visitors in a professional and friendly manner
Answer phone calls, respond to inquiries, and direct calls appropriately
Schedule, confirm, and manage patient appointments
Maintain and update patient records in the electronic medical record (EMR) system
Verify patient insurance and assist with basic billing inquiries
Handle incoming and outgoing correspondence (emails, faxes, mail)
Assist with patient check-in and check-out processes
Ensure patient confidentiality in compliance with HIPAA regulations
Prepare and organize documents for providers (charts, forms, referrals)
Coordinate referrals, lab requests, and follow-ups
Maintain a clean and organized front office area