Part- time Medical Secretary - Dr. Ahern

TSAOG Orthopedic & Spine•San Antonio, TX

14d

About The Position

This part-time Medical Secretary is assigned to Pain Management Physician Dr. Patrick Ahern and works under the Clinic Manager. The role requires travel between the Ridgewood and New Braunfels locations. The stated schedule is Monday, Wednesday, and Friday, 8 a.m. to 5 p.m. The Medical Secretary handles patient calls and appointment-related triage, supports physician documentation, verifies insurance information, responds to billing and reimbursement inquiries, completes patient-related forms, prepares charts for the next business day, and distributes mail. Regular and consistent attendance is required. The position is performed in a normal office environment and includes prolonged sitting and some bending, stooping, and stretching.

Requirements

High school diploma or equivalent.
1–2 years of experience in a medical environment.
Computer literacy and typing speed of 35 words per minute.
Exceptional organizational and prioritization skills.
Ability to apply independent judgment.
Self-starter with planning skills.
Ability to multitask in a fast-paced work environment.
Ability to meet the physical and sensory requirements of the role, including prolonged sitting, some bending, stooping and stretching, eye-hand coordination, manual dexterity, and a normal range of hearing and eyesight.

Responsibilities

Answer a multi-line phone system with moderate to heavy call volume.
Check and respond to voicemail when other team members are in clinic.
Pre-screen and perform initial phone triage before scheduling initial or follow-up appointments.
Send and receive dictation and notify the physician of incomplete or missing dictation.
Verify private or workers’ compensation patient insurance information.
Respond to missing or rejected ticket lists.
Provide patient-related information to billing, dashboard, and/or professional reimbursement departments.
Complete patient-related medical forms, including medical record requests, FMLA, and short-term disability forms.
Pull the daily schedule and prepare charts for the next business day, including relevant films, lab results, or other patient data, and indicate the purpose of each patient’s visit.
Obtain and distribute mail.
Maintain regular and consistent attendance.
Perform other duties as assigned by the immediate supervisor or company.