MA, Medical Assistant/Secretary - Dr. Truong

Oklahoma Heart Hospital•Oklahoma City, OK

6d•Onsite

About The Position

The Medical Assistant provides high-quality patient care and clinical support in an Oklahoma Heart Hospital outpatient clinic. Under the direct supervision of the Clinic Nurse Director, Clinic Director, or Physician, the role supports daily clinic operations, efficient patient flow, accurate clinical documentation, and a positive patient experience while upholding Oklahoma Heart Hospital’s mission, vision, and values. The position is classified as safety-sensitive because its duties may directly affect the safety and health of the employee, patients, and others. The Medical Assistant supports physicians and providers at in-office and off-site clinic locations, performs patient-care and administrative tasks, and helps coordinate care in a cardiovascular-focused outpatient setting. The role requires a high school diploma or equivalent. BLS certification is required within 60 months of hire; six months to one year of continuous clinic experience is preferred.

Requirements

High school diploma or equivalent required.
BLS certification required within 60 months of hire.

Nice To Haves

Six months to one year of continuous experience in a clinic setting preferred.

Responsibilities

Assist physicians and providers at in-office and off-site Oklahoma Heart Hospital clinic locations while following hospital policies, procedures, and regulatory requirements.
Manage patient flow by rooming patients, obtaining medical histories, and measuring and recording vital signs.
Answer telephones and direct calls to appropriate staff.
Prepare patients for examinations, procedures, and diagnostic testing in a cardiovascular-focused outpatient clinic.
Prepare, clean, stock, and maintain examination and treatment rooms according to infection-control and safety standards.
Prepare, maintain, and sterilize medical supplies, instruments, and equipment.
Administer vaccines, apply dressings, and assist with minor clinical procedures, including wound care, suture removal, and staple removal, as directed.
Triage patient telephone calls and communicate clinical concerns to nursing staff or physicians appropriately.
Process prescription refill requests and communicate medication information with pharmacies.
Review patient charts and electronic medical records for accuracy and completeness before scheduled clinic visits.
Schedule patient appointments and coordinate referrals, diagnostic tests, and hospital admissions within the Oklahoma Heart Hospital system.
Order, stock, and maintain clinical and office supplies and equipment.
Assist patients with mobility or ambulatory needs while maintaining their safety and dignity.
Educate patients on treatment plans, medications, diet, and physician instructions to support continuity of care.
Accurately and thoroughly document patient interactions, treatments, and communications in the medical record.