Medical Secretary, Central Registration, Full Time, Moorestown

Virtua Health•Moorestown, IN

16d•$19 - $28•Onsite

About The Position

The Medical Secretary provides secretarial and administrative support in a hospital, clinic, or laboratory environment, using knowledge of medical terminology and procedures. The role compiles information for recording and prepares reports; screens and directs telephone calls; schedules appointments; greets patients and visitors; and helps maintain patient flow. This full-time, on-site position is based at Virtua Health’s Moorestown location. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., for 40 hours per week. The role supports registration, billing, scheduling, documentation, office operations, and communication with patients, staff, and other internal and external contacts.

Requirements

High school diploma or GED.
Proficiency with computers, including data entry, word processing, and report production.
Working knowledge of medical terminology.
Excellent verbal, written, and listening communication skills for interacting with patients, medical staff, and internal and external contacts.
Strong organizational skills and the ability to use sound judgment to prioritize duties.
Familiarity with department policies and procedures, or the ability to learn and work within them quickly.

Nice To Haves

One year of experience in a medical setting.
Associate’s degree in Medical Secretarial Science.

Responsibilities

Greet patients and other visitors, maintain patient flow, and address or resolve routine inquiries.
Screen and handle calls and correspondence regarding material, record, and appointment requests while following HIPAA guidelines.
Sort and distribute mail.
Perform general registration and billing, obtain pre-certifications, and verify coding, insurance, co-pays, medical records, and referrals.
Liaise with Patient Accounting and/or Physician Billing Services to clarify billing and charge issues as needed.
Produce, process, and maintain required documentation and reports, including productivity and utilization reports, medical records, customer surveys, audits, financial reports, and staff certifications or licenses.
Schedule management appointments, meetings, and conferences; prepare meeting minutes and memos; and maintain management calendars or itineraries as requested.
Assist with orienting new office staff, participate in performance improvement initiatives, and coordinate and maintain support personnel schedules.
Lead the work of other clerical or administrative support personnel on a project basis or as needed to support smooth office workflow.
Maintain office equipment, ensure appropriate levels of office supplies, and maintain clinical materials as required by regulatory agencies.