Part- time Medical Secretary - Dr. Ahern

TSAOG Orthopaedics & Spine•San Antonio, TX
•$17 - $23•Onsite

About The Position

The Medical Secretary will be assigned to Pain Management Physician Dr. Patrick Ahern. The position is part-time and requires travel between Ridgewood and New Braunfels. The schedule is Monday, Wednesday, and Friday, 8 a.m. to 5 p.m. The role reports to the Clinic Manager and requires regular and consistent attendance. The Medical Secretary supports patient communications, appointment triage, physician dictation, insurance verification, billing and reimbursement inquiries, medical forms, chart preparation, and mail distribution. The position operates in a normal office environment and involves prolonged sitting, some bending, stooping, and stretching, as well as use of office equipment.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of experience in a medical environment.
  • Computer literate and able to type 35 words per minute.
  • Exceptional organizational and prioritizing skills.
  • Ability to apply independent judgment and demonstrate initiative.
  • Planning skills.
  • Ability to multitask in a fast-paced work environment.
  • Regular and consistent attendance.
  • Ability to perform prolonged sitting and some bending, stooping, and stretching.
  • Eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other equipment.
  • Normal range of hearing and eyesight to record, prepare, and communicate patient-related documents.

Responsibilities

  • Answer a multi-line phone system with moderate to heavy call volume.
  • Check and respond to voicemail when other team members are in clinic.
  • Pre-screen and perform initial phone triage before scheduling initial or follow-up appointments.
  • Send and receive dictation and notify the physician of incomplete or missing dictation.
  • Verify insurance information for private or workers’ compensation patients.
  • Respond to missing or rejected ticket lists.
  • Provide patient-related information to billing, dashboard, and/or professional reimbursement departments.
  • Complete patient-related medical forms, including medical record requests, FMLA, and short-term disability forms.
  • Pull the daily schedule and prepare charts for the next business day, including films, lab results, or other patient-related information, and indicate the purpose of each patient's visit.
  • Obtain and distribute mail.
  • Perform other duties as assigned by the immediate supervisor or company.
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