Medical Scribe

Summit Health•Lynbrook, NY

About The Position

The Scribe Tech captures accurate, detailed documentation of patient visits in the electronic medical record (EMR) and assists physicians with basic patient care and medical procedures. The role also supports patient flow, inventory, lab follow-up, and compliance with Department of Health (DOH) regulations while providing high-quality, compassionate customer service in a fast-paced urgent care setting. This role offers exposure to the healthcare profession and may be of interest to people pursuing CNA, medical assistant, EMT, paramedic, medical school, PA school, or nursing careers. Training is provided. The scheduled shift is 8–12 hours, excluding meal and break time. The position requires flexibility for a full-time schedule that includes a weekend day.

Requirements

High school diploma or GED.
Basic Life Support (BLS) certification at the time of hire.
Excellent verbal, written, and interpersonal skills; English speaking and writing skills are required.
High attention to detail and the ability to work independently.
Strong organizational, problem-solving, communication, and interpersonal skills.
Computer proficiency.
Friendly and professional manner with excellent bedside manner.
Team-player attitude and passion for helping others in an urgent care environment.
Flexible and adaptable to a continuously evolving environment and to a full-time schedule that includes a weekend day.
Ability to maintain a quick pace during scheduled shifts of 8–12 hours, excluding meals and breaks.
Ability to lift light to moderate amounts of weight at times, such as boxes of medical or facility supplies.

Nice To Haves

Undergraduate degree.
Graduation from an accredited Medical Assisting program and/or phlebotomy certification; these are not required, and training will be provided.
Knowledge of third-party payor requirements.
Bilingual language skills, required or preferred depending on the site location.

Responsibilities

Capture accurate and detailed documentation of patient visits in the EMR in a timely manner.
Assist physicians with basic patient care and medical procedures, including tasks such as phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setup.
Maintain DOH compliance for site laboratories and exam rooms, including maintaining logbooks, checking medications and supplies for expiration, and handling specimens properly.
Escort patients to exam rooms, x-rays, and other on-site facilities as needed.
Maintain a quick pace throughout scheduled shifts in a fast-paced urgent care facility, apart from meal and break time.
Facilitate diagnostic tests such as CT scans, MRIs, and ultrasounds, and arrange referrals to medical specialists for follow-up care through Aftercare.
Communicate with patients, pharmacies, and physicians by phone under physician guidance.
Help maintain a clean, courteous, and professional working environment.
Ensure the site is fully stocked with supplies.
Provide compassionate patient care and outstanding customer service while following established protocols and work processes.
Assist site management with directing patient flow, managing inventory, and following up on labs.