Medical Scribe

CVS Health • Freeport, NY

5d • $17 - $34 • Onsite

About The Position

The Medical Scribe, also called a Clinical Informatics Specialist (CIS), supports Oak Street Health primary care providers by documenting patient care so providers can focus on delivering care. The role works with a paired provider throughout the patient-care journey: preparing for visits during morning huddles, observing and documenting encounters in the exam room, and helping with follow-up steps after visits.

Scribes document patient encounters in real time, support accurate and specific clinical documentation, and help providers identify and close care gaps. The role involves learning Oak Street Health’s value-based care model, chronic-condition documentation, ICD-10 and CPT coding, clinical workflows, preventive care, population health data streams, and team-based care. Extensive on-the-job training is provided. The position is full-time, in person at the Freeport, New York clinic, with a stated schedule of Monday through Friday, 8 a.m. to 5 p.m. Candidates are asked to commit at least one year, with two or more years ideal.

Requirements

• Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction and work as part of a patient-care team, including adapting to the provider’s working style.
• Ability to be a self-starter within the scope of the role.
• Excellent attendance and ability to work in person in the clinic.
• Ability to commit to at least one year in the role.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Fluency in Spanish, Polish, Russian, or another language spoken in the communities served where indicated.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type at least 70 words per minute.
• A commitment of two or more years in the role is ideal.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document encounters in a structured note, including the history of present illness, assessment, plan, and physical examination.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with the provider to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support daily huddles and Clinical Documentation Reviews.
• Consult with the provider about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and support the care team with additional clinical documentation responsibilities.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed