Medical Scribe - Cantonese Bilingual Required

CVS Health•Chicago, IL

6d•$17 - $31•Onsite

About The Position

Oak Street Health’s Clinical Informatics Specialist (CIS), or Medical Scribe, supports primary care providers by documenting patient care so providers can focus on delivering care. Scribes help prepare for the day’s visits, observe and document encounters in the exam room, and support follow-up steps after visits. They document encounters in real time, develop expertise in value-based care and chronic-condition documentation, and use that knowledge to help providers identify and close care gaps. The position includes on-the-job training in clinical workflows, value-based medicine, preventive care, documentation, population health data, and team-based care. The role is intended for candidates able to commit at least one year, with two or more years preferred. It offers paid clinical-setting experience and may be suitable for people pursuing medical, health informatics, public health, healthcare administration, medical coding, or related careers. This is a full-time, in-person clinic position requiring approximately 40–45 hours per week during clinic hours; the posting lists 40 anticipated weekly hours. The role requires Cantonese bilingual ability as indicated by the job title.

Requirements

Knowledge of medical terminology and common medications, acquired through a pre-medical degree or prior clinical experience.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows.
Fluency in Cantonese, as specified by the job title.
Ability to adapt to new workflows and quickly learn new concepts and skills.
Ability and willingness to take direction and work as part of a patient-care team, including adapting to the provider’s working style.
Ability to be a self-starter within the scope of the role.
Excellent attendance and ability to work in person in clinics.
Ability to commit to at least one year in the role.
Ability to work approximately 40–45 hours per week during clinic hours.
Compliance with hospital and Oak Street Health policies, including HIPAA.
US work authorization.

Nice To Haves

Prior clinical experience, including shadowing and/or volunteering.
Prior scribe or transcription experience.
Ability to type 70 or more words per minute.
Commitment to two or more years in the role is ideal.

Responsibilities

Join providers in exam rooms to observe patient visits.
Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
Assign appropriate CPT and ICD-10 codes.
Prepare After Visit Summaries.
Consult with providers to ensure accurate and specific documentation.
Request and review medical records.
Use Oak Street Health population health tools to support clinical documentation improvement.
Prepare for and support daily huddles and Clinical Documentation Reviews.
Consult with providers about clinical documentation opportunities.
Place orders and referrals.
Address tasks and provide other administrative support to the provider and care team related to clinical documentation.
Perform other duties as assigned.