About The Position

The Medical Science Liaison (MSL) is a field-based, customer-facing, non-promotional medical and scientific position focused on advancing clinical practice and improving patient outcomes. The MSL applies therapeutic expertise and knowledge of territory and market influences to engage scientifically with healthcare providers and medical experts, manage the territory, and execute activities aligned with medical strategy and tactical plans. The role also gathers actionable insights to inform and shape medical strategy, while complying with Novartis ethics, compliance policies, and working practices. This remote, field-based role supports key accounts across Tennessee, Kentucky, Indiana, and Illinois. The preferred location is Nashville, Louisville, or near a major airport within the territory. The candidate must reside in the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. The position requires approximately 60–70% travel and a fully valid, unrestricted driver’s license. The role may be filled at Manager or Associate Director level, commensurate with experience. The successful candidate will maintain in-depth knowledge of the therapeutic area, Novartis compounds, relevant policies, and external regulations; support company-sponsored clinical trials; collaborate with internal colleagues; and complete administrative responsibilities and training. Customer-facing employees must follow the credentialing guidelines of the customers they serve, which may include COVID-19 vaccination requirements. Initial training may include home study of no more than eight hours per day and forty hours per week. The expected annual pay range is $145,600–$270,400 for Manager and $160,300–$297,700 for Associate Director. Compensation includes a performance-based cash incentive, and eligibility for annual equity awards may depend on role level. Eligible U.S.-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off that includes vacation, personal days, holidays, and other leaves.

Requirements

  • Graduate degree in science or healthcare is required.
  • Manager level: 0–3 years of experience in a pharmaceutical-industry Field Medical position or as an MSL is required; alternatively, 3–5 years of relevant medical affairs, clinical research, or related scientific or clinical-setting experience is preferred.
  • Associate Director level: 3 or more years of experience in a pharmaceutical-industry Field Medical position or as an MSL is preferred; alternatively, 5–7 years of relevant medical affairs, clinical research, or related scientific or clinical-setting experience is required.
  • Strong clinical knowledge of pharmacotherapy, treatment guidelines, clinical research processes, medical-expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry.
  • Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
  • Must have a fully valid and unrestricted driver’s license.
  • Must be able to perform a field-based, customer-facing role with approximately 60–70% travel.
  • Must comply with applicable laws, regulations, Novartis policies, ethics and compliance policies, and promotional policies.

Nice To Haves

  • Doctoral degree, such as MD, PhD, DNP, or PharmD.
  • Previous experience in the assigned or a related therapeutic area.
  • For Manager level, 3–5 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting.
  • For Associate Director level, at least 3 years of experience in a Field Medical position within the pharmaceutical industry or as an MSL.

Responsibilities

  • Build professional relationships and engage with healthcare providers, including community physicians, pharmacists, medical experts, nurses, and other healthcare professionals, as well as thought leaders, in alignment with medical strategy.
  • Engage customers on emerging data, clinical trial activities, patient-journey barriers, territory market dynamics, unmet medical needs, pipeline topics, disease-state and product education, adverse-event capture, and medical insights throughout the product lifecycle.
  • Develop a strategic territory vision, identify and map stakeholders and key accounts, and plan medical engagements in collaboration with internal colleagues.
  • Identify key stakeholders who influence the patient journey and disease area, and develop strategies for education, engagement, and partnership across the product development lifecycle.
  • Identify partnership opportunities with academic centers, centers of excellence, and systems of care to drive impact in the territory.
  • Identify opportunities to involve healthcare providers or medical experts when specific medical needs arise, such as publications or clinical trial participation.
  • Identify opportunities for internal collaboration to advance therapeutic-area, clinical, and product goals.
  • Support company-sponsored clinical trials by facilitating relevant medical activities and working with Medical Affairs and Clinical Operations colleagues.
  • Collaborate with internal colleagues, including HEOR, access, marketing, commercial, and sales, to advance clinical practice while maintaining customer centricity and a One Novartis approach.
  • Maintain in-depth knowledge of the assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues.
  • Maintain knowledge of internal policies and external regulations that affect day-to-day responsibilities.
  • Complete administrative responsibilities and training in a timely manner, including CRM updates, customer profiling, communications, expense reports, and compliance modules.
  • Adapt to emerging responsibilities as strategic priorities and territory needs evolve.
  • Proactively pursue personal and professional development.
  • Perform duties in accordance with applicable laws, regulations, company policies, ethics, compliance, and promotional policies; help ensure others do the same.
  • Support a diverse and inclusive environment free from discrimination and harassment.
  • Drive as an essential function of the role and travel approximately 60–70% to meet performance and business objectives.

Benefits

  • Health benefits
  • Life benefits
  • Disability benefits
  • 401(k) with company contribution and match
  • Vacation, personal days, holidays, and other leaves
  • Performance-based cash incentive
  • Potential eligibility for annual equity awards, depending on role level
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