About The Position

The Medical Science Liaison (MSL) is a field-based, customer-facing, non-promotional medical and scientific professional responsible for advancing clinical practice and improving patient outcomes within an assigned territory. The role applies deep therapeutic expertise and knowledge of territory and market influences to engage scientifically with healthcare providers and medical experts, manage territory activities in alignment with medical strategy, and collect actionable insights that may inform medical strategy. The MSL works in accordance with Novartis ethics, compliance, and working-practice requirements. This remote, field-based position supports key accounts across Tennessee, Kentucky, Indiana, and Illinois. The preferred residence is Nashville, Louisville, or near a major airport in the territory. The candidate must reside in the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. The role requires approximately 60–70% travel and driving is an essential function. The position may be filled at a Manager or Associate Director level, commensurate with experience. Initial training may include home study and is limited to eight or fewer hours per day and forty or fewer hours per week. Compensation is listed as $145,600–$270,400 annually for Manager and $160,300–$297,700 annually for Associate Director; the posting also lists a salary range of $160,300–$297,700. Compensation includes a performance-based cash incentive and, depending on role level, potential eligibility for annual equity awards.

Requirements

  • Graduate degree in science or healthcare.
  • Strong clinical knowledge, including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applicable to the pharmaceutical industry.
  • For Manager level: 0–3 years of experience in a pharmaceutical-industry Field Medical position or as an MSL is required; alternatively, 3–5 years of relevant medical affairs, clinical research, or related scientific or clinical experience is preferred.
  • For Associate Director level: a minimum of 3 years of pharmaceutical-industry Field Medical or MSL experience is preferred; alternatively, 5–7 years of relevant medical affairs, clinical research, or related scientific or clinical experience is required.
  • Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
  • Valid, fully unrestricted driver’s license; driving is an essential function of the role.
  • Ability to travel approximately 60–70% to meet performance and business objectives.
  • Ability to perform duties in accordance with applicable law, regulations, and Novartis policies, including ethics, compliance, and promotional policies.

Nice To Haves

  • Doctoral degree, such as MD, PhD, DNP, or PharmD.
  • Previous experience in the assigned or a related therapeutic area.

Responsibilities

  • Build professional relationships and engage scientifically with healthcare providers, medical experts, and other thought leaders in the territory, aligned with medical strategy.
  • Conduct customer engagements that may include emerging data discussions, clinical trial activities, patient-journey barriers, market dynamics, unmet medical needs, pipeline discussions, disease-state and product education, adverse-event capture, and medical insight gathering throughout the product lifecycle.
  • Develop strategic territory vision, stakeholder mapping, and plans for medical engagements and key accounts in collaboration with internal Novartis colleagues.
  • Identify stakeholders influencing the patient journey and disease area, and develop strategies for education, engagement, and partnership.
  • Identify partnership opportunities with academic centers, centers of excellence, and systems of care.
  • Identify opportunities to involve healthcare providers or medical experts in activities addressing medical needs, such as publications and clinical trial participation.
  • Identify opportunities for internal collaboration to advance therapeutic-area, clinical, or product goals.
  • Support company-sponsored clinical trials by facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations.
  • Collaborate effectively with internal colleagues, including HEOR, access, marketing, commercial, and sales, while maintaining customer centricity, a One Novartis approach, and compliance standards.
  • Maintain in-depth knowledge of the assigned therapeutic area and Novartis compounds and serve as a medical resource to customers and internal colleagues.
  • Maintain knowledge of internal policies and external regulations affecting day-to-day responsibilities.
  • Complete administrative responsibilities and training promptly, including CRM maintenance, customer profiling, voicemail, email, expense reports, and compliance modules.
  • Adapt to emerging responsibilities as strategic priorities and territory needs evolve.
  • Proactively pursue personal and professional development.
  • Follow applicable laws, regulations, and company policies; support an inclusive workplace free from discrimination and harassment.

Benefits

  • Health benefits.
  • Life benefits.
  • Disability benefits.
  • 401(k) with company contribution and match.
  • Vacation, personal days, holidays, and other leaves.
  • Performance-based cash incentive.
  • Depending on role level, potential eligibility for annual equity awards.
  • Other benefits included in the comprehensive benefits package.
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