About The Position

The Medical Science Liaison (MSL) is a field-based, customer-facing, non-promotional medical and scientific role focused on advancing clinical practice and improving patient outcomes within an assigned oncology (solid tumor) territory. The MSL applies therapeutic expertise and knowledge of territory and market influences to engage scientifically with healthcare providers and medical experts, develop the territory, and execute activities aligned with the medical strategic and tactical plan. The role also gathers impactful, actionable insights that can inform and shape medical strategy, while operating in accordance with Novartis’s Code of Conduct, ethics and compliance policies, and working practice documents. This is a remote, field-based opportunity supporting key accounts in an assigned geography. The preferred location is the Minneapolis, Minnesota area, and the candidate must live within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. The role requires approximately 60–70% travel and a valid, unrestricted driver’s license. The position may be filled at the Manager or Associate Director level, commensurate with experience. Initial training may include home study, limited to eight or fewer hours per day and forty or fewer hours per week.

Requirements

  • Graduate degree in science or healthcare is required.
  • Strong clinical knowledge of pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and pharmaceutical-industry FDA promotional guidelines, regulations, and ethical guidelines is required.
  • For Manager level: 0–3 years of experience in a pharmaceutical-industry Field Medical position or as an MSL is required.
  • For Associate Director level: 5–7 years of relevant Medical Affairs, clinical research, or related experience in a scientific or clinical setting is required.
  • Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
  • Approximately 60–70% travel is required.
  • A fully valid and unrestricted driver’s license is required.
  • Must perform duties in accordance with applicable law, regulations, and Novartis policies.

Nice To Haves

  • Doctoral degree, such as MD, PhD, DNP, or PharmD.
  • For Manager level: 3–5 years of relevant Medical Affairs, clinical research, or related experience in a scientific or clinical setting.
  • For Associate Director level: At least 3 years of experience in a pharmaceutical-industry Field Medical position or as an MSL.
  • Previous experience in the assigned or a related therapeutic area.

Responsibilities

  • Build professional relationships and engage scientifically with healthcare providers, including community physicians, pharmacists, medical experts, nurses, and other healthcare professionals, as well as other thought leaders in the territory.
  • Engage customers on emerging data, clinical trial activities, patient-journey barriers, territory market dynamics, unmet medical needs, pipeline topics, disease-state and product education, adverse-event capture, and medical insights throughout the product lifecycle.
  • Develop a strategic territory vision and identify, map, and plan medical engagements and key accounts in alignment with medical strategy and in collaboration with internal colleagues.
  • Identify key stakeholders influencing the patient journey and disease area across the product development lifecycle, and establish strategies for education, engagement, and partnership.
  • Identify partnership opportunities with academic centers, centers of excellence, and systems of care to drive impact in the territory.
  • Identify opportunities to involve healthcare providers or medical experts in response to medical needs, such as publications or clinical trial participation.
  • Identify opportunities for internal collaboration to advance therapeutic-area, clinical, or product goals.
  • Support company-sponsored clinical trials by facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations.
  • Collaborate with internal colleagues, including HEOR, access, marketing, commercial, and sales, to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with compliance standards.
  • Maintain in-depth knowledge of the assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and colleagues.
  • Maintain knowledge of internal policies and external regulations relevant to day-to-day responsibilities, including field medical working practices, travel and expense policies, and state, local, and institutional requirements.
  • Complete administrative responsibilities and training promptly, including CRM, voicemail, email, expense reports, and compliance modules; profile core customers and keep CRM information current.
  • Adapt to emerging responsibilities as strategic priorities and territory needs evolve.
  • Proactively pursue personal and professional development.
  • Follow applicable laws, regulations, and company policies; uphold ethics, compliance, and promotional policies and help ensure colleagues do the same.
  • Support a diverse and inclusive environment free from discrimination and harassment.
  • Drive as an essential function of the role and travel as needed to achieve performance and business objectives.

Benefits

  • Comprehensive health, life, and disability benefits.
  • 401(k) with company contribution and match.
  • Performance-based cash incentive.
  • Depending on role level, eligibility to be considered for annual equity awards.
  • Vacation, personal days, holidays, and other leaves.
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