About The Position

The Medical Science Liaison (MSL) is a field-based, customer-facing, non-promotional medical and scientific role focused on advancing clinical practice and improving patient outcomes within an assigned oncology solid-tumor territory. The MSL uses therapeutic expertise and knowledge of territory and market influences to engage scientifically with healthcare providers and medical experts, develop and manage the territory, and execute activities aligned with medical strategy and tactical plans. The role gathers actionable insights to inform medical strategy and operates in accordance with Novartis policies, ethics and compliance standards, and working practices. This is a remote, field-based position supporting key accounts in an assigned geography. The preferred location is the Seattle, Washington area, and candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. The role requires approximately 60–70% travel and a fully valid, unrestricted driver’s license. The position may be filled at Manager or Associate Director level, commensurate with experience.

Requirements

  • Graduate degree in science or healthcare required; a doctoral degree such as MD, PhD, DNP, or PharmD is preferred.
  • Manager level: 0–3 years of experience in a pharmaceutical-industry Field Medical position or as an MSL is required; alternatively, 3–5 years of relevant medical affairs, clinical research, or related scientific or clinical experience is preferred.
  • Associate Director level: at least 3 years of pharmaceutical-industry Field Medical or MSL experience is preferred; alternatively, 5–7 years of relevant medical affairs, clinical research, or related scientific or clinical experience is required.
  • Strong clinical knowledge, including pharmacotherapy, treatment guidelines, clinical research processes, medical-expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applicable to the pharmaceutical industry.
  • Reside within the assigned territory or within a reasonable daily commuting distance of 50 miles from the territory border.
  • Able to travel approximately 60–70% to meet performance and business objectives.
  • Fully valid and unrestricted driver’s license; driving is an essential function of the role.
  • Comply with applicable laws and regulations, Novartis policies, ethics and compliance requirements, and promotional policies.
  • For customer-facing work, comply with customer credentialing guidelines, which may require COVID-19 vaccination; reasonable accommodation requests may be considered as required by law.
  • For field roles with a dedicated training period, successfully complete initial training, including home study, of no more than eight hours per day and 40 hours per week.
  • Company does not sponsor visas for this position.

Nice To Haves

  • Doctoral degree (MD, PhD, DNP, PharmD, etc.).
  • Previous experience in the assigned or a related therapeutic area.
  • Manager-level alternative experience: 3–5 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting.
  • Associate Director-level Field Medical or MSL experience of at least 3 years.

Responsibilities

  • Build professional relationships and engage scientifically with healthcare professionals—including community physicians, pharmacists, medical experts, nurses, and other healthcare professionals—and thought leaders in the territory, aligned with medical strategy.
  • Conduct customer engagements covering emerging data, clinical trials, barriers in the patient journey, market dynamics, unmet medical needs, pipeline, disease-state and product education, adverse-event capture, and medical insights across the product lifecycle.
  • Develop a strategic territory vision and identify, map, and plan medical engagements and key accounts in collaboration with internal colleagues and in alignment with medical strategy.
  • Identify influential stakeholders throughout the patient journey and disease space, and develop strategies for education, engagement, and partnership across the product development lifecycle.
  • Identify partnership opportunities with academic centers, centers of excellence, and systems of care to drive impact in the territory.
  • Identify opportunities to involve healthcare professionals or medical experts in activities addressing medical needs, such as publications and clinical trial participation.
  • Identify opportunities for internal collaboration to advance therapeutic-area, clinical, or product goals.
  • Support company-sponsored clinical trials through relevant medical activities and cross-functional work with Medical Affairs and Clinical Operations.
  • Collaborate effectively with internal colleagues, including HEOR, access, marketing, commercial, and sales, while maintaining customer centricity and a One Novartis approach consistent with compliance standards.
  • Maintain in-depth knowledge of the assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues.
  • Maintain knowledge of internal policies and external regulations affecting day-to-day responsibilities, including field medical working practices, travel and expense policies, applicable laws, and institutional policies.
  • Complete administrative responsibilities and training in a timely manner, including CRM, communications, expense reporting, compliance modules, customer profiling, and keeping CRM information current.
  • Champion emerging responsibilities as strategic priorities and territory needs evolve.
  • Proactively pursue personal and professional development.
  • Perform duties in accordance with applicable law, regulations, and Novartis policies; follow ethics, compliance, and promotional policies and help ensure others do the same.
  • Help maintain a diverse and inclusive environment free from discrimination and harassment.
  • Drive as an essential function of the role and complete required initial training, including home study, if applicable.

Benefits

  • Health benefits
  • Life benefits
  • Disability benefits
  • 401(k) with company contribution and match
  • Performance-based cash incentive
  • Depending on role level, eligibility to be considered for annual equity awards
  • Vacation
  • Personal days
  • Holidays
  • Other leaves
  • Variety of other benefits
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