Medical Scheduler, Surgery, 8a-4:30p
About The Position
The Medical Scheduler assists staff and physicians by scheduling appropriate follow-up appointments, medical tests, and procedures. The position is part of the healthcare team, with responsibilities aligned with educational preparation and demonstrated competencies, and includes direct interaction with patients of all ages. The scheduler explains procedure instructions to patients, helps ensure they understand what to expect, and provides instructions by phone with a follow-up letter when applicable. The role also requires maintaining patient confidentiality in accordance with HIPAA and providing friendly, helpful service.
Requirements
- High school diploma or GED/equivalent.
- Maintain confidentiality in compliance with HIPAA privacy and security requirements.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic.
Responsibilities
- Schedule follow-up and return office visits for patients.
- Obtain pre-certification and pre-authorization when needed.
- Schedule patients’ medical tests and procedures.
- Discuss procedure instructions with patients to ensure they understand what is expected.
- Call patients to schedule procedures and explain instructions, then send a follow-up letter with instructions.
- Use Allscripts, Centricity Business, and online paging systems.
- Retrieve information from other hospital systems.
- Maintain patient confidentiality in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
