Now Hiring! Radnet Medical Call Center Schedulers @ $16.65 Hourly

RadNet•Tulsa, OK

3d•Onsite

About The Position

RadNet is hiring Medical Schedulers to schedule medical imaging procedures and support patients and referring providers. No medical experience is required to begin, and the position includes four weeks of paid training. New hires start at $16.65 per hour and can earn up to $18.62 per hour in as little as six months through a Tier Advancement Program. The next training class starts November 30, 2026. The role involves answering incoming calls, scheduling and updating appointments, entering information into the radiology information system (RIS), and helping patients with questions about insurance, procedures, and preparation instructions. Schedulers also support preregistration and related documentation while protecting patient information and providing courteous, professional service. The listed evening shifts are 11:00 AM–7:30 PM and 11:30 AM–8:00 PM. Shift assignments depend on business needs and are not guaranteed. The position is based at RadNet–Eastgate Metroplex in Tulsa, Oklahoma. The posting states that there are no weekend shifts.

Requirements

High school diploma and/or at least one year of medical or radiology office work experience, or completion of a medical training program or education.
Ability to multitask and maintain attention to detail.
Excellent customer service skills and good communication skills.
Ability to foster teamwork, interpersonal awareness, and initiative.
Knowledge of medical terminology.
Ability to use sound judgment and remain professional in all situations.
Effective, professional communication and interpersonal skills, with respect for patients, guests, and colleagues.
Structured approach to work and ability to prioritize in a fast-paced environment.
Completion of a required keyboarding assessment; only one testing attempt is permitted.

Responsibilities

Schedule procedures and answer incoming calls in a courteous and professional manner.
Call referring physicians when patients have difficulty scheduling.
Enter accurate information in RIS for scheduling, rescheduling, cancellations, and comments.
Update account information when scheduling appointments.
Use RIS filter screens to answer questions about insurance, procedures, and preparation instructions.
Preregister patients, scan documents, enter clinical data as needed, and request films when needed.
Safeguard patient property and protected health information.
Safeguard onsite medications in accordance with company policies, procedures, and legal requirements.
Respect company property, including cash and patient financial information maintained onsite or on patient portals.
Maintain professional behavior toward patients and coworkers and respond to others' needs.
Respect patient boundaries and cultural sensitivities.
Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting.
Establish and maintain cooperative working relationships.