Medical Respite Driver

Community Forward SF•San Francisco, CA

About The Position

The Medical Respite Driver transports Medical Respite Program patients and clients to and from appointments and essential services, including their initial placement in the program, and assists them in navigating to appropriate destinations. The position provides safe, courteous transportation and may assist clients with boarding, exiting, navigating on-site, and activities of daily living. The driver coordinates with Medical Respite staff and works collaboratively with CFSF and DPH employees as part of an integrated team. The role also involves maintaining transport and client-contact logs, communicating with service providers and community partners, and cleaning and maintaining assigned vehicles. The position is full-time, non-exempt, and union, pays $25.32 per hour, and is scheduled Sunday through Thursday, 8:00 a.m. to 4:00 p.m. It reports to the Transportation Supervisor.

Requirements

  • High school diploma or GED.
  • Valid California Driver’s License and a good driving record.
  • At least one year of experience driving a commercial passenger vehicle.
  • Ability to work both independently and cooperatively.
  • Ability to represent Medical Respite to the community.
  • Ability to effectively de-escalate situations and respond appropriately to client needs.
  • Good understanding of homelessness, healthcare, substance use disorder, HIV/AIDS, harm reduction, trauma-informed care, co-occurring disorders, cultural diversity issues, and relevant resources.
  • Ability to physically assist with ambulation of mobility-impaired patients and clients.
  • Ability to write and speak effectively.
  • TB clearance required within seven days of hire.
  • CPR and First Aid certification required within 90 days of hire.

Nice To Haves

  • Experience driving a wheelchair van, Paratransit vehicle, or similar.
  • Bicultural or bilingual Spanish or another San Francisco Threshold language.
  • Knowledge of San Francisco community resources.
  • Experience with and passion for working with at-risk client populations.

Responsibilities

  • Respond promptly to transportation requests.
  • Assist patients and clients with boarding and disembarking from the program vehicle and navigating between the vehicle and their specific on-site destination, as needed.
  • Work collaboratively with CFSF and DPH employees in an integrated team to meet shared goals.
  • Provide safe and courteous transportation services to patients and clients.
  • Assist patients and clients with activities of daily living.
  • Coordinate with and assist on-site Medical Respite staff to facilitate patient and client care.
  • Maintain daily logs of client contacts, referrals, and transports.
  • Maintain good communication and mutual support with other service providers, city agencies, community groups, and emergency services.
  • Clean and maintain assigned vehicles.
  • Adhere to established policies and procedures.
  • Attend training and meetings as requested.
  • Perform other related duties as assigned.
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