Medical Records Technician (Office Automation)

Military Treatment Facilities under DHA•Doral, FL

About The Position

This position is with the Defense Health Agency, Augusta Market, with SOUTHCOM. The incumbent reviews, analyzes, processes, and maintains medical records in compliance with regulatory requirements. The role manages medical-record life cycles, handles requests for medical information in accordance with privacy and confidentiality rules, verifies requester access rights, and tracks released information.

Requirements

One year of specialized experience, including answering patient inquiries regarding medical-record release procedures, clinic policies, or appointment coordination; maintaining medical records under confidentiality, retention, and documentation requirements; and using electronic health record systems to track, retrieve, update, and audit patient information.
Alternatively, four years of education above the high school level at an accredited business, secretarial, or technical school, junior college, college, or university; or an eligible combination of education and experience totaling at least 100% of the requirements.
Qualified typist: at least 40 words per minute on a five-minute sample with no more than three errors.
Must complete a pre-employment physical examination and annual examinations thereafter.
Must meet applicable immunization requirements, including seasonal influenza vaccination unless exempted, immunization screening, and tuberculosis testing. Hepatitis B immunization is required for positions with direct patient contact; other immunizations may be required depending on the position.
Must be able to lift up to 10 pounds.
Must report to or remain at work as scheduled during severe weather or other emergencies to support mission operations.
Applicants must be U.S. citizens and provide proof of U.S. citizenship.
Appointment may require a suitability or fitness determination based on a background investigation.

Responsibilities

Analyze medical records for completeness and accuracy in accordance with documentation directives and accreditation standards.
Oversee the creation, maintenance, filing, and transfer of medical records according to established procedures.
Process requests for medical information by abstracting pertinent data while complying with the Privacy Act and confidentiality directives.
Verify that requesters are entitled to access medical information before releasing records.
Maintain logs of released medical information for tracking, reporting, and billing procedures.
Answer patient inquiries about medical-record release procedures, clinic policies, or appointment coordination.
Use electronic health record systems to track, retrieve, update, and audit patient demographic and medical documentation.