Medical Records Support Specialist
About The Position
The Medical Records Support Specialist assists with the accurate management and maintenance of participant health information. The role supports the organization, scanning, indexing, and retrieval of medical records while ensuring confidentiality and compliance with privacy regulations. The specialist responds to internal requests for records, helps track documentation completeness, assists with audits and quality reviews, and supports staff with record-related questions. By ensuring health records are timely, accurate, and accessible, the specialist helps promote effective care coordination and regulatory compliance across the organization.
Requirements
- Basic knowledge of medical records management or health information practices.
- Ability to accurately organize, scan, file, and retrieve documents.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and comply with HIPAA and privacy regulations.
- Basic computer skills, including experience with electronic health record systems or databases.
- Ability to manage multiple tasks and meet deadlines.
- Strong communication and customer service skills.
Nice To Haves
- Previous experience in a medical records, health information, or healthcare administrative role.
- Familiarity with electronic health record (EHR) systems.
- Knowledge of healthcare regulations, documentation standards, and record retention requirements.
- Experience supporting audits, quality reviews, or regulatory compliance activities.
- Postsecondary coursework or certification in health information management or a related field.
- Experience working in a PACE program, long-term care, or community-based healthcare setting.
Responsibilities
- Organize, scan, index, file, and retrieve medical records.
- Respond to internal requests for records and support staff with record-related questions.
- Help track documentation completeness.
- Assist with audits and quality reviews.
- Maintain accurate, timely, accessible records while protecting confidentiality and supporting regulatory compliance.
Benefits
- Health insurance options for employees and dependents.
- Dental, vision, and prescription drug plans.
- Flexible Savings Accounts (FSA) or Health Savings Accounts (HSA), with employer contributions.
- Paid Time Off (PTO), Personal and Taking Care of You Days.
- Holiday pay (six holidays per year).
- 403(b) ERISA Retirement Plan with match.
- Free group life and AD&D insurance of $20,000.
- On-site education center providing professional development and CEU credits.
- Free Employee Assistance Program (EAP) for employees and dependents.
- Paid monthly volunteer time at non-profit organizations.
- Uniform Allowance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
