Medical Records Specialist

HCA Healthcare • San Antonio, TX

1d

About The Position

The Medical Records Specialist assists the HIM Director with management of Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, applicable worklists in 3M 360 Encompass, resolution of unbilled accounts, and processing physician suspensions. The Specialist serves as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

The role also supports medical-record retrieval, reconciliation, preparation, scanning, indexing, quality control, storage, archiving, and retention. It includes birth-certificate processing duties, which may involve state-required certification and continuing education, gathering birth information from parents and medical records, completing required forms, and handling Acknowledgment of Paternity forms with patience, diplomacy, and sensitivity.

Requirements

• High school diploma or GED preferred.
• Hospital or medical office experience preferred.
• Previous experience handling patient health information, medical-record document imaging, and/or medical records is strongly preferred.
• Complete state-required certification program for birth-certificate processing if required; training and course fees will be provided.

Nice To Haves

• Hospital or medical office experience.
• Previous experience handling patient health information, medical-record document imaging, and/or medical records.

Responsibilities

• Assist the HIM Director with HPF/MPF workflow queues, applicable 3M 360 Encompass worklists, unbilled account resolution, and physician suspension processing.
• Serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.
• Retrieve discharged medical records from hospital departments and reconcile them to ensure all records are accounted for.
• Facilitate retrieval and printing of records from storage, and manage storage, archiving, and retention of documents or alternate media that cannot be scanned into HPF/MPF.
• Assist with physician suspensions by evaluating whether a physician should be suspended, preparing recommended suspension lists for approval, sending notice letters, and making reminder calls.
• Prepare medical records and loose documents for scanning.
• Scan medical record documents and index medical record documentation.
• Validate scanned records against paper documents to ensure all documents associated with each record have been scanned.
• Complete state-required certification and continuing education, if required, to perform birth-certificate clerk duties accurately.
• Interact with parents to collect and document birth information, provide appropriate forms, and guide them in completing those forms.
• Help parents complete Acknowledgment of Paternity forms, handling potential conflicts with patience, diplomacy, and sensitivity.
• Review patient medical records and other resources as needed to obtain required birth information.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan and flexible spending accounts.
• Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED