Medical Records Document Processor

EXL • Pittsburgh, PA

3d • Onsite

About The Position

Why Choose EXL Health? At EXL Health, we’re more than just a company—we’re a team committed to innovation and excellence in healthcare. From your first day, you’ll collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare. Here’s what makes this role and our culture exciting: Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter. Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration. Growth potential: EXL Health values your development with mentoring programs and pathways for advancement. Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.

Requirements

• High school diploma (or equivalent) required.
• Strong organizational abilities, attention to detail, and problem-solving mindset.
• Proficiency in Microsoft Excel and Outlook is essential.
• Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
• Ability to stand for extended periods and lift up to 50 lbs.

Nice To Haves

• Previous experience in healthcare, medical records, or document processing is a plus.

Responsibilities

• Open, review, and sort incoming mail by client, audit program and document type
• Prepare, process, and review medical records—both physical and electronic—for scanning and distribution.
• Collaborate with internal teams and providers via email to resolve issues.
• Handle return mail, audit letters, and outgoing correspondence.
• Operate office equipment, troubleshoot workflow issues, and meet productivity and quality standards.
• Maintain trackers and ensure HIPAA compliance.

Benefits

• Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.
• Collaboration: Be part of a close-knit, supportive team that values your contributions.
• Work-Life Balance : Enjoy a consistent weekday schedule, leaving your evenings and weekends open.
• Recognition: Your efforts won’t go unnoticed—we celebrate achievements and foster a culture of appreciation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED