Mailroom Document Processor

Conduent Commercial Solutions, LLC • Richmond, VA

4d • Onsite

About The Position

Conduent is hiring a detail-oriented Mailroom Document Processor to support a fast-paced healthcare services team. This is a full-time, in-person role in Richmond, Virginia. The position requires accuracy, time management, multitasking, and the ability to adapt to changing priorities. The primary daily responsibility is operating a document scanner to digitize claims and supporting documents. The role also involves mail intake, sorting and preparing medical claims, and other mailroom duties as needed. Work is scheduled Monday through Friday, 7:00 a.m. to 4:00 p.m., with opportunities for overtime.

Requirements

• High school diploma or General Education Degree (GED).
• At least 18 years of age.
• Reliable transportation.
• Ability to pass a criminal background check.
• Ability to pass a required drug screening.
• Strong attention to detail.
• Ability to handle, sort, and prepare documents accurately.
• Must be eligible to work in the United States.

Responsibilities

• Operate a document scanner to digitize claims and supporting documents.
• Assist with incoming mail intake, sorting, document preparation, and preparation of medical claims.
• Perform repetitive, high-speed tasks, including removing staples and rubber bands, repairing torn documents, copying document types, and inserting patch sheets to separate claims.
• Place claims into bins according to sorting rules and policies.
• Enter document data into the client’s system log for most or all of the scheduled workday, as required.
• Support other mailroom tasks as needed.
• Read and follow directions thoroughly in accordance with client requirements and requests.
• Lift and move boxes weighing 30–40 pounds.

Benefits

• Full benefit options starting on day one.
• Career growth opportunities.
• Potential eligibility for a bonus or incentive based on business need.
• Health insurance coverage.
• Voluntary dental and vision programs.
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays.
• Paid time off (PTO), vacation, and/or sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED