Mailroom Document Processor

Conduent•Richmond, VA

6d•Onsite

About The Position

The Mailroom Document Processor supports a fast-paced healthcare services team in an onsite role in Richmond, Virginia. The position focuses primarily on scanning claims and supporting documents, along with incoming mail intake, sorting, document preparation, and related mailroom duties. The work requires accuracy, time management, multitasking, and adaptability to changing priorities. It involves repetitive tasks in a high-speed environment and may include data entry for most or all of a scheduled workday. The schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m., with overtime opportunities.

Requirements

High school diploma or General Education Degree (GED).
Must be at least 18 years old.
Reliable transportation.
Ability to pass a criminal background check.
Ability to pass a required drug screening.
Strong attention to detail.
Ability to handle, sort, and prepare documents accurately.
Must be eligible to work in the United States.
Ability to lift and move boxes weighing 30–40 pounds.

Responsibilities

Operate a document scanner to digitize claims and supporting documents.
Assist with incoming mail intake, sorting, and preparation of medical claims and other documents.
Prepare documents by removing staples and rubber bands, repairing torn pages, copying document types, and inserting appropriate patch sheets to separate claims.
Place claims into bins according to sorting rules and policies.
Enter document data into the client’s system log when required.
Support other mailroom tasks as needed.
Read and follow client directions, requirements, and requests.