Mailroom Document Processor

Conduent•Richmond, VA
•Onsite

About The Position

Conduent is hiring a detail-oriented Mailroom Document Processor to support a fast-paced healthcare services team. This is an in-person, onsite role in Richmond, Virginia. The position requires accuracy, time management, multitasking, and the ability to adapt to changing priorities. The primary daily responsibility is operating a document scanner to digitize claims and supporting documents. The role also involves mail intake and preparation, document sorting and handling, possible data entry, and other mailroom tasks. The schedule is full time, Monday through Friday, 7:00 a.m. to 4:00 p.m., with overtime opportunities. The stated pay rate is $16.00 per hour. The posting notes that this rate may be below the applicant’s state minimum wage and that actual pay may vary based on factors including location, experience, and performance. The role may also be eligible for a bonus or incentive based on business need.

Requirements

  • High school diploma or General Education Degree (GED).
  • At least 18 years of age.
  • Reliable transportation.
  • Ability to pass a criminal background check.
  • Ability to pass a required drug screening.
  • Strong attention to detail.
  • Ability to handle, sort, and prepare documents accurately.
  • Must be eligible to work in the United States.
  • Ability to lift and move boxes weighing 30–40 pounds.

Responsibilities

  • Operate a document scanner to digitize claims and supporting documents as the primary daily responsibility.
  • Assist with incoming mail intake, sorting, preparation, and preparation of medical claims.
  • Perform repetitive document-processing tasks, including removing staples and rubber bands, repairing torn documents, copying document types, and inserting patch sheets to separate claims.
  • Place claims into bins according to sorting rules and policies.
  • Provide data entry for documents into the client’s system log, potentially for most or all of the scheduled workday.
  • Support other mailroom tasks as needed.
  • Read and follow directions thoroughly according to client requirements and requests.
  • Lift and move boxes weighing 30–40 pounds.

Benefits

  • Full benefit options available from day one.
  • Career growth opportunities.
  • Health insurance coverage.
  • Voluntary dental and vision programs.
  • Life and disability insurance.
  • Retirement savings plan.
  • Paid holidays.
  • Paid time off (PTO), vacation, and/or sick time.
  • Potential eligibility for a bonus or incentive based on business need.
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