Medical Records Coordinator

AUNT MARTHAS HEALTH AND WELLNESS INCPark Forest, IL
$17 - $18Onsite

About The Position

The Medical Records Coordinator is responsible for maintaining confidential medical records in compliance with HIPAA regulations. This role ensures accurate and timely collection, organization, and distribution of medical records for youth entering or transferring within the HealthWorks program. The Coordinator works closely with internal teams, caseworkers, and medical providers to manage records efficiently and support program continuity.

Requirements

  • High School Diploma or GED required.
  • Ability to read and understand written instructions and correspondence.
  • Capable of writing simple communication and speaking effectively with internal and external stakeholders.
  • Proficiency in basic arithmetic, including addition, subtraction, multiplication, and division.
  • Ability to calculate percentages, ratios, and interpret basic graphs.
  • Basic data entry and familiarity with Microsoft Excel, Word, and Outlook.
  • Ability to follow written and verbal instructions.
  • Capable of solving routine problems involving a few variables in standard situations.
  • Valid driver’s license.
  • Valid vehicle insurance.

Nice To Haves

  • Minimum of one year of related experience in healthcare, social services, or records management preferred.
  • Equivalent combinations of education and experience will be considered.

Responsibilities

  • Maintain confidentiality of all medical records in accordance with HIPAA.
  • Request medical records from providers listed in ICARE for all new cases.
  • Log and track all medical record requests and receipts in the internal HealthWorks system, including the date requested, date received, type of records, and provider information.
  • Send follow-up requests two weeks after the initial request if records have not been received.
  • Forward medical records for transferred youth to the appropriate county and submit consent forms for transfers to Cook County.
  • Distribute ongoing medical records to assigned caseworkers; send records for children aged 0–5 to the designated Medical Case Management Agencies.
  • Mail the Health Passport to the caregiver after the youth has completed the Interim process.
  • Send Administrative Case Review (ACR) packets, provided by the Medical Case Management Agency, to caseworkers for youth aged 0–5.
  • Provide leadership and backup coverage to the Medical Records Supervisor as needed.
  • Archive medical charts according to policy guidelines.
  • Respond to medical records requests promptly and professionally.
  • File incoming medical documents accurately and in a timely manner.
  • Assist with internal quality review processes.
  • Maintain a clean and organized file room.
  • Attend all required meetings and trainings.
  • Perform other related duties as assigned.

Benefits

  • Health, Dental, and Vision Insurance
  • Disability & Life Insurance
  • Paid Vacation, Sick Days, and Holidays
  • Retirement Plan
  • Employee Assistance Program (EAP)
  • Employee Discounts on services like cell phones, restaurants, and more
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