Medical Records Coordinator

Premier Medical Resources • Houston, TX

6d

About The Position

Revenue Cycle Management is seeking a full-time Medical Records Coordinator. This role handles the administrative intake, preparation, tracking, and fulfillment of routine medical and billing records requests. The coordinator retrieves, scans, indexes, and assembles records and affidavit packages, maintains accurate tracking information, and communicates routine updates. The position follows established procedures to ensure records are complete, correctly indexed, securely released, and processed within applicable deadlines. Complex, incomplete, questionable, or non-routine requests are escalated to a Medical Records Reviewer, Lead, or management.

Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. The company describes its goal as combining employee expertise to drive quality and creating career pathways for employees at different stages of their careers. Compensation is determined based on the applicant’s education, experience, knowledge, skills, and abilities, internal equity, and market data. Employment is contingent on successfully completing a pre-employment drug screen and background check.

Requirements

• High school diploma or GED.
• One year of experience in medical records, healthcare administrative support, or a related healthcare documentation function.
• Working knowledge of medical records and documentation procedures, including request intake, document preparation, scanning, indexing, and release workflows.
• Ability to accurately enter data, maintain request logs, and monitor deadlines and follow-up items.
• Ability to recognize subpoenas, DWQs, affidavit requests, and other specialized requests and route them according to established procedures.
• Ability to consistently follow detailed procedures, checklists, and confidentiality requirements.
• Ability to recognize incomplete, inconsistent, questionable, or non-routine requests and escalate them appropriately.
• Strong attention to detail, organizational skills, customer service skills, and professional written and verbal communication.
• Ability to prioritize assigned work and meet established productivity, accuracy, and turnaround expectations.
• Proficiency with electronic medical record (EMR) systems, document management tools, request-tracking systems, and Microsoft Office applications.
• Understanding of patient confidentiality and HIPAA requirements, including when to escalate uncertain requests.
• Successful completion of a pre-employment drug screen and background check.

Responsibilities

• Receive, date stamp, log, and route requests for medical records, itemized billing statements, affidavits, subpoenas, and Depositions on Written Questions (DWQs).
• Verify basic identifying information, requested date ranges, required documents, authorizations, and deadlines using established intake checklists; escalate incomplete, inconsistent, or questionable requests.
• Retrieve, scan, import, index, label, and organize records under the correct patient, encounter, and document type.
• Prepare routine medical and billing records packages and standard affidavit documentation, then route completed materials for review and approval under established procedures.
• Maintain accurate request status, ownership, deadlines, correspondence, follow-up dates, payment status, and completion information in department tracking systems.
• Communicate routine status updates, requests for missing information, invoicing requirements, and expected turnaround times to authorized requesting parties.
• Follow up on outstanding records, corrections, signatures, payments, and delivery confirmations until assigned requests are completed or require escalation.
• Identify missing, illegible, duplicate, incorrectly indexed, or misfiled documents and coordinate routine corrections; escalate unresolved discrepancies.
• Securely transmit, upload, or mail approved records to verified recipients and document release activities.
• Protect confidential information and comply with HIPAA, retention requirements, and organizational policies; route non-routine disclosure questions for review and promptly report suspected privacy incidents or misdirected releases.
• Meet established productivity, accuracy, and turnaround expectations.
• Perform other related tasks as needed.

Benefits

• Three medical plans
• Two dental plans
• Two vision plans
• Employee Assistance Program
• Short- and long-term disability insurance
• Accidental Death & Dismemberment plan
• 401(k) with a two-year vesting period
• PTO and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED