Medical Records Coordinator

Affiliated Physicians•New York, NY

About The Position

Elitra Health is seeking an energetic, self-motivated Medical Records Coordinator with strong attention to detail, organizational and computer skills, and excellent customer service. The Medical Records department connects the clinic with clients and patients by ensuring appropriate correspondence and reporting. The successful candidate will handle a range of administrative and clinical support tasks independently and support a busy concierge medical practice. The candidate should be polished, well organized, and flexible. The role coordinates and manages patient medical records, handles patient record requests, transcribes patient reports from physician records, and works with other departments to ensure proper turnaround. Additional responsibilities include scanning and mailing records, as well as other medical-record-related duties and assigned projects. Elitra Health is an equal opportunity employer. Qualified applicants receive consideration without regard to protected characteristics under applicable law.

Requirements

  • Strong customer service skills.
  • Excellent interpersonal, oral (including telephone), and written communication skills.
  • Complete understanding of medical terminology.
  • Advanced computer skills, including Windows-based office technologies such as Word and Excel, email, and EMR systems.
  • Excellent organizational skills and ability to manage multiple tasks.
  • Associate degree or equivalent combination of education and experience required.
  • Minimum of two years of administrative experience.
  • Minimum of two years of medical office experience.
  • Act with integrity, remaining honest, transparent, and respectful in all relationships.
  • Foster open collaboration and constructive dialogue.
  • Continuously innovate solutions and influence and respond to change.
  • Focus on superior outcomes and calibrate work processes for outstanding results.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Transcribe patient reports from physician records.
  • Coordinate and manage patient medical records.
  • Manage medical record requests from patients.
  • Coordinate with other departments to ensure proper turnaround.
  • Scan and mail medical records.
  • Perform other duties and special job-related projects as assigned.
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